HP Pavilion g7: gel g7 HP Pavilion at the game and video, loading screens

So, he started like 3 months ago when I got my laptop back from repairs. I wanted to play a game (Splinter Cell: Conviction) via Steam. I turned on the game and saw the intro, but with no sound. Then, it turned out to be black. I waited 2 minutes before it loads. He loaded, fortunately. But then, when I started to play the game, it happens again. A mission has been loading and I could see the game loading icon, but for 3 minutes. When the game started, it was OK. But then, in a cutscene, it happened again. I saw the picture of the main protagonist, but no video or sound. This has happened in each cutscene and loading screen. Even when I'm dead in the game, it happened. Almost all of my games on Steam to do this (Splinter Cell: Conviction, Batman: AA, Injustice). On the other hand, there are few games that don't do this (the origins of Batman Arkham, Splinter Cell: Blacklist, Batman: Arkham City).

Two months earlier, the problem to grow. Even videos on Youtube and all the other video portals are the same thing. I see the screen on a video and the videos on the right, but the video does not play. I have to wait 2 minutes until it loads. Every single video. He then starts, plays and plays. But, when I stop in the middle (anywhere) and then want to watch further, the loading is here again. It takes again like 2-3 minutes.

But the worst is the multiplayer games. I have it be based on Payday: The Heist. Let's say I made a lobby for other people to participate. Then I press "start the game". The loading screen strikes again. All the players in my lobby connection let go me. When I join a game of others, I play like a minute, and then it happens again. It stucks (I can hear the soundtrack) and then told me that I lost the connection to the host. Some games do not have this (Minecraft, Portal 2), but some do (Payday: The Heist, Batman: Arkham origins). There is no connection problems, my brother has a PC and its internet connection in these games is perfect.

When I want to open a file, it's OK. Opening files is not a problem.

When I tried to think about it, I thought that the problem is in the sound. Thus, in Splinter Cell: Conviction, I tried something. Every time there is a loading screen, I turned the sound on my laptop. The screen was completely normal, loading took only 5 seconds. I was very happy, but when I tried a second time, it did not work. And third, fourth, fifth...

Currently, the problem gets bigger. I can't read some of my favorite games of co - op and etc. The loading is very annoying. I'll be very happy if a solution will be found.

Sorry for my English, I am from Czech Republic.

Hi @Thomas_Ber ,

Thank you for visiting the Forums HP's Support and welcome. I saw your question about your HP Pavilion Notebook g7 and the problem with the speed. Here's a document on improving your system.

Make sure that all updates are completed within the control panel or click the Windows key and start typing the laptop settings, then go to update.

You could try a refresh of Windows 8. Please read the entire document before performing. This could restore all the settings on the PC.

Here is a link to faq support with steam. They might have a solution to this problem.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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