HP Pavilion HPE h9-1100: Installation of the graphics card... Screen is not displayed. NEED SERIOUS HELP!

Hi, so I recently got a new "XFX Radeon R9 285" graphic card PCI - E 3.0 and installed in my PC, I went to start it and the screen does not light. The PC boots, the fans run and everything just no display. It works with two other Radeon PCI-E graphics cards, but it does not start. 285 graphics card works in another computer, but will not work on this one. I tried to uninstall the old graphics card drivers and no luck.

Motherboard: Gigabyte M3970AM-HP (Angelica)

Model: 2AC8

Supplier of chipset: AMD

Chipset model: RD9x0

CPU: AMD FX-8150

PSU: 600w

RAM: 10 GB

ORIGINAL OF THE GRAPHICS CARD: RADEON HD 7600 SERIES

OTHER MUCH OLDER BUT WORKS

Thank you for the additional information.

Since you had the card running in another computer, you must have connected the two power connectors 6 pins.

If it were me, I would XFX Service contact customer (800-880-3225) to see what they have to say about your problem.  It may be a BIOS problem.  They need the specifications of your computer.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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