HP pavilion laptop: defective new hp Pavilion
January 20, 2016, I bought a hp pavilion laptop 15-AB224NE - R (P4H28EA) from Dubai Mall in a store of retail sales amounting to 870 USD including 10 built in windows. Since that time, I faced a problem of keyboard typing when you work on windows (like the website online, hotmail, facebook, emails, etc...)
I spent a lot of time and money as (purchase Office 2013, antivirus and a lot of time to transfer my previous data)
How can I be sure that I bought a genuine hp?
I would like to get my money back.
Any help please.
Thank you
Joseph
Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
If you are not familiar with messaging private forum please click here to learn more.
Thank you
Omar
Tags: Notebooks
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