HP Pavilion: Logo and faulty drum loop

My flag is stuck in a loop between the faulty battery alert and start HP logo. It's happened since I tried to restore the laptop. I tried all the options available, none worked and what has happened since a failed attempt to restore and delete all files. Some help would be appreciated.

Hi @shig1,

The ID of the failure gave me the following information:

Fault identification label

GLN0R3 - 6S 6869 - MFPWXF - 61SS03

Checksum

Ok

Date of test

19/07/2016

Failure code

307

Device

Storage

Includes

Floppy drive, hard drive, memory drive optical drive, SCSI tape drive

Error message

Optimized hard drive 1

The hard drive is a failure. Back up your personal files, and you will need a hard drive replacement.

Tags: Notebooks

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