HP Pavilion Notebook 15-n259tx: cannot change the brightness of the screen with f2 / f3 buttons

Dear, HP Support,.

I upgraded the os to my laptop HP Pavilion 15-n259tx windows 8.1(in-built) Windows 10 a few days ago. Win 10 works well. But yesterday, I noticed that there is no software for my graph RAEDON AMD (TM) HD 8670 M. card so I open the AMD website, find my graphics card software and install it. But at the end of installation, I noticed that the brightness of my screen become maximum. And I can't control it by the default keys f2 / f3. After that keys, no effect takes place. Today, I uninstalled this driver AMD RAEDON (TM). But still the problem persists. Help, please.

Hi @Ananyo ,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook 15-n259tx and problems with the brightness. You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

Here is a document that shows how update the drivers that do not work correctly with Windows 10.

Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that may need updating.

I hope this helps.

Thank you.

Tags: Notebooks

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