HP Pavilion Touchsmart 14 b109: hard drive problem

computer won't work on anything it goes directly to the version 1.6.0.0 - BIOS.  Memory HARD DRIVE CHECK, THEN IT check Smart ascreen Test: failure failure ID: 9UXEKT-6ASC7hxMFAWXF-60E330.-product ID EOX70ua #aba hard drive 1

It seems that the hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

Tags: Notebooks

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    Hello

    I recently got a laptop that was having a windows scan and repair the problem. He was stuck in this issue on a loop. When I told him to work around this problem and spend it bluescreened instead. That's why I used the f2 key to look more far. When there, I did stable base and all seemed well. I decided to do a quick test system just to check that everything was ok. As soon as I got this problem with the id after failure. MBQGWK-6SD7B2-MFPWXF - 60A 203. Any insite on this matter would be great.

    Hello:

    If you are not under warranty, you can buy a new laptop of retail disk of at least the same power that came with your laptop and replace it yourself, and then use recovery media (you have to buy them nonetheless) to reinstall everything back to factory settings.

    There are circumstances as date of warranty may not be quite correct in database HP, so you can check that with the HP in your region-contact them. In addition, you can contact the dealers also to confirm.

    Concerning

    Visruth

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    Hello my computer had a problem since January, however, I could not take the time to try to fix so far. I have a laptop TouchSmart HP 2013 11. Before this problem, my laptop had about a startup time of 30 minutes. This problem occurred after I got too many tabs open in chrome and my computer became unresponsive, so, I force shutdown it & then put on I got a black screen. Since then, I have run the Diagnostics of material and come up with these ID's failure

    [Type]           [ID]                                                                     [Date U.S. style]
    System [E] RG9J3L-6R783X-XD7WXG-60 X 503 5/6/16
    Hard drive RG9J3L - 6R783X - XD7WXG - 61XM03 06/05/16
    Hard drive RG9J3L-6R7827-XD7WXG - 60 T 603 11/03 / 16
    System [E] RG9J3L-6R7827-XD7WXG - 60 T 603 11/03 / 16
    Hard drive RG9J3L - 6R780R - XD7WXG - 60U303 25/01/16
    Hard drive RG9J3L-6R780R-XD7WXG - 03 61CT 25/01/16
    System [E] RG9J3L-6R780D-XD7WXG-60W203-13/01/16
    System [E] RG9J3L-6R780A-XD7WXG-60VJ03 10/01/16
    Hard drive RG9J3L - 6R7804 - XD7WXG - 60SJ03 04/01/16
    System [E] RG9J3L-6R7804-XD7WXG-60SJ03-04/01/16

    [Description: hard drive 1]

    I wonder if I am able to fix this hard disk or, if I need to order a new one and replace it. I can get more info is needed, any help is greatly appreciated.

    Thank you
    Giacinto

    [Useful information]?
    Model: HP Pavillion TS 11 Notebook PC
    Year: 2013
    System ID:2178
    Product ID:E2S18UA #ABA
    OS: Windows 64-bit 8.1
    Screen: 11.6-inch
    RAM: 4096 MB
    Processor: AMD A4 - 1250 APU with Radeon HD graphics card
    Hard drive: 500 GB
    B10S Date: 09/06/13
    B10S F.02 review

    [Hard drive]
    HARD DRIVE 1
    Type: ATA
    Model: HGST HTS545050A7E380
    Firmware Version: GG2OACA0
    Capacity: 500 GB
    LBA48: support

    I pretyped, bad internet connection

    Hi @AukC,

    Welcome to the HP Forum!

    It's a great place to find answers and advice! You have the best experience in the HP forum, I would like to draw your attention to the HP Guide's Forums:

    First time here? Learn how to post and more

    I understand that when you ran the diagnostics of material you have received error codes.  When I checked the error codes provided, they say that the disc is optimized and others the HARD drive failed the rapid tests.

    Omitting the quick test is a good indication that your hard drive is faulty and will need to be replaced.

    Here are links to help you in this process:

    HP Pavilion TouchSmart 11 Notebook PC Maintenance and Service Guide  (Please note Chapter 3, page 16, section 17 for recommended replacements, Chapter 5, page 29 for the removal procedure).

    HP computers - performing a recovery of HP (Windows 8) system

    HP computers - restore files that have been supported to the top using HP Recovery Manager (Windows 8)

    There will be an option to backup your data during the recovery process.  If you have not created your recovery media, please contact HP support to obtain a recovery kit.

    Please contact HP to Contact HP Supportassistance.

    Thank you! If it helps you to find a solution, please click the button "accept as Solution"down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.

  • HP Pavilion dv7-4269wm, no hard drive problem...

    HP Pavilion dv7-4269 with Toshiba MK7559GSXP 750 GB hard drive

    Windows 7 64 bit

    The SMART reports a hard drive failed when starting upwards.

    Failure ID: PQ817W-5LT65W-XD0141-60FP03

    Product ID: XZ028UA (#ABA)

    I get a failed drive, warning of the CHIP during the start up.

    I have little knowledge of the inner workings of my laptop. Comments on what type of hard drive I can use and/or any other suggestions for my problem would be greatly appreciated. O and please excessively it for me if possible... Thank you

    Hello

    The SMART error would certainly indicate the hard drive is faulty and should be replaced.  The first thing you can do is to back up all your personal files etc as soon as you can.

    The player at the link below is an example of one that would be perfect for your laptop.

    750 GB hard drive for laptop.

    The procedure to replace the hard drive begins on Page 53 of your & Maintenance Guide.

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    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

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    Yes, Amazon has a lot of laptop SATA hard drives.

    Example:

    http://www.Amazon.com/Blue-Mobile-hard-disk-drive/DP/B00C9TEBJQ

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    Type of computer in the search programs and files, select and click computer management in programs that appear above, and then select and then click Disk Management in the left pane of the tree. You should now have a view and the State of your hard drives installed in the Central upper and lower part of the computer management window.  Use the Windows Snipping Tool to save and post the image here.

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