HP Pavilion Windows 8.1 cannot use the TrackPad and keyboard at the same time

So when I play games on my laptop or just go on the internet I can't hold down a key on my keyboard and move the mouse at the same time, it just does not take into account my trackpad and continues to do what the action on my keyboard.

An example is so when I play one of my favorite games and the letter on the keyboard, 'A', is reached. I also spend my head of characters to get the lens during the attack. So I spend my TrackPad to aim my head during the attack. The recoil of the gun made my gun just start to reach the sky that its supposed to. But I want to move my head to redirect during filming. Does anyone know how to solve this problem.

Thank you

Coler234

Hi Coler234 and welcome to the Forums of HP Support!

I can understand how that must be frustrating when you try to play a game and can't move your player as you're supposed to. I'll try my best to help you solve this problem. To guide you, could you please tell me the number of model or product from your computer and the operating system that runs on it. Here are a few guides for How can I find my model number or product number? and Windows operating system am I running?

I suggest that you try to restore the original drivers for the TouchPad see if solves the problem. I am also including this document to use and configure the TouchPad (Windows 7 and Vista) in the hope that it will help.

I have also some steps that may work:

1. click on the Synaptics icon in the system tray.

2. Select properties of the pointing device.

3. Select the device settings tab.

4. Select the Synaptics LuxPad.

5. click on settings.

Select ACM PalmCheck improved.

6. click on the gear icon to open a menu of settings.

Move the PalmCheck slider all the way to the left in the OFF position.

7. click on close.

8. click on OK.

Changing the settings is now complete.

I hope that this information help, please let me know how it goes.

Good luck and happy playing!

Tags: Notebooks

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