HP photosmart 5520: printer does not print black

Replaced the ink now the printer will not print black ink. I tried 3 virgins new ink cartridges HP and none worked. It will copy the color but won't copy black. Went on you tube and tried all of the solutions that have had this problem. Cartridge cleaning, coating everything. The test page has blocks of color on it and those who were ok but the printed part is more than a Brown cast and there is nothing in the black rectangle. To please please help, can't afford another printer and it desperately need.  Thank you

Hi @8976

Given that you have completed all recommended troubleshooting, I suggest that we call. Even if you are not able to buy a new printer, we may be able to offer a discount on a newer model.

If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

I hope this helps.

Tags: HP Printers

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    Published by Mr X-23source.

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