HP Photosmart 5520, won't stop printing

My new printer won't stop printing blank pages. HP photosmart 5520, install new. HP trouble tool finds nothing. It prints then stops, once again 30 seconds later impression continues to repeat this behavior.  Document request is empty. How can I fix this problem?

Hello Big-Daddy-1956.

Please retry the procedure which should solve the problem below.

  • Power off the printer and unplug all cables from the back of the printer.
  • on PC, START > run , in the run box type cmd and then click OK .
  • A command prompt will open.
  • In the type of commands in the command below and press Enter Key prompt window...
  • the sc config spooler depend = rpcss Press the Enter key.
  • Then, in the same window, type in the command below...
  • net stop spooler and press on enter net start spooler and press ENTER.
  • Connect the cables to the printer and the printer now start printing, this should work.

Kind regards
Jabzi

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Tags: HP Printers

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