HP photosmart 7525: hp 7525 unable to connect to web services

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• HP Photosmart 7525: Unable to connect to Web Services

  I can not scan with my printer 7525. I read previous problems with others and have the same problems. I followed the instructions in the network tab to the manaul... IP address, but it did not fix the problem. All my other applications work on the printer screen.  When I hit the icon eprint, my email hpeprint appears with the connected state and ePrint reports 'on '.  Are there other solutions to this problem? I have a mac but don't know which operating system.

  Thank you

  Thank you.  This time, it worked.  seems simple enough.  I wish I wouldn't have spent two hours trying to figure it out on my own!

• HP Photosmart 7525 unable to connect to web services when you are trying to scan to e-mail

  Hello

  Having the same problems as everyone else.  The disconnected router and printer.  DNS manually changed to 8.8.8.8.

  Attempt at analysis of the printer.

  Thank you

  Allow to set the printer to Factory Defaults and reinstall again.  Try now.

• HP Photosmart 7520 unable to connect to Web Services

  It's used to work. Now when I try to scan to e-mail, I get all the way to where I choose it as a Document and then I get the message "unable to connect to web services. I printed out the results of the wireless network Test and everything looks great. Also, the Configuration of the network page is superb. My name network, says it is connected to the Internet. I was able to download the updates. IP address looks right.

  I have downloaded and run printing HP and doctor Scan and it crashed.

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: HPDiagnosticCoreUI.exe
  Application version: 3.1.0.25
  Application timestamp: 50fd3a60
  Fault Module name: dlbxtwds.ds
  Fault Module Version: 3.107.0.0
  Timestamp of Module error: 45df4cd1
  Exception code: c0000005
  Exception offset: 00004da2
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  @shoikh

  I understand that your printer is not connected to the web services.  . I would first disconnect the router and the printer for about 1 minute.  I would plug the router first then the printer. I would then try to enable web services. If not successful, and you get the same error message. I'd follow these steps.

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select Network (IP) address

  6. select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply you could get a fair warning select OK.

• Photosmart 7520: error message stating unable to connect to web services

  I'm scanning my printer and get error messages saying: unable to connect to web services check the internet access. I have access to the internet and also tried to get a new IP address manual. Keeps saying try again or enter proxy. Any ideas would be greatly appreciated.

  I have used this analysis before but just suddenly get these messages

  OK I try it and see if it works. Thank you

• 7520 photosmart all-in-One: sudden problem connecting to web services

  I used my HP Photosmart 7520 years without problem scanning to e-mail. Now I get "Unable to connect to Web Services" error message. I also have a server connection error appear together try to print selections on the screen of the printer - such as the activities of crossword puzzles, sudoku and children.  How can I fix it.

  Hello

  From the Configuration menu, select Web Services Configuration.

  Select Delete Web Services and confirm any command prompt.

  Now re - open the Apps option and follow the steps to reactivate Web Services.

  Once you're done open the scanning to Email application and follow the steps to reactivate Web Services.

  Provide your own e-mail address, and then type the PIN Code received in your email address and try scanning.

  Kind regards

  Shlomi

• HP 7520: Unable to connect to web services

  Get the unable to connect to web services, went through some previous discussions and no help. Uggghg

  Hi @Davem72,

  Thanks for your comments.

  We said that server problems have been resolved, can try you again to see if you are able to scan to e-mail?

  Have you been able to 'test' successfully once you have installed the scanning to E-mail?

  Thank you.

• a 6500 - unable to connect to web services 710n

  I've been on web services and receive printing applications.  Suddenly, my apps stopped printing.  I tried all other solutions, reset default, etc. and still unable to connect to web services.  It requires a power of attorney.  I put the proxy of google 8.8.8.8 and 8.8.4.4 but these don't work.  What proxy & port should I use?

  Thanks for your help.

  Nancy

  Yes, my problem is solved.  Finally, I plugged the usb cord and was able to connect to web services.  I left alone and when I came back he had printed the eprint news.

  Thank you

  Nancy

• Scanning: Unable to connect error Web Services

  My specific error is not listed:
  Server connection error: unable to connect to Web Services. Confirm access to the Internet, and then try again.
  This error keeps popping up when I try to scan a document from the printer to the PC, even though I'm connected wireless to the internet and you can print wireless from all devices. I use this scan function every day, and this error occur every two weeks. Cannot find how to fix it. Have tried rebooting with no luck.

  Thanks - we actually ended up contacting HP because I needed to operate as soon as POSSIBLE for my business. They we had to do something similar to what you suggested and I saved your instructions if we receive this error in the future. Thank you for coming back with me!

• HP laptop: Hp 7520 all-in-one, unable to connect to web services when you are trying to scan to e-mail

  All of a sudden, I'm not able to scan to e-mail. I get the message unable to connect to Web services. One day he was working the next day this error message.
  THX!

  Hi @MMDH

  Welcome to the Forums of HP's Support. I understand that you are getting a server connection error when trying to scan to e-mail. I would like to help.

  There are two ways to go about this. It's either scanning to email app that is having the problem, or the printer it's impossible to connect to Web Services. It is easy to discover this. Tap the ePrint icon located in the upper left corner of the screen printers. If you get a server connection error, try the steps in this post troubleshooting by E - roq. Pro tips: Troubleshooting printing and scanning to Email Issues in e-all-in-one printers

  If you do not get a server connection error, then the problem is with the scanning to email app. To solve this, go to the Web Services menu (icon ePrint) and select settings, then remove Web services. You will return to the main menu/home. Press again the ePrint and enable Web Services. Once activated go to scanning to email App. Setting up scan to email. Send a test.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• I get "unable to connect to web services" when trying to use them.

  I bought a HP Envy 114.  I've connected to the network and can not print from multiple computers without problem.  When you attempt to connect and allow web services he asks me to accept the terms, then 'check' of product updates.  He always comes up saying "unable to connect to web services.  Confirm access to the internet, and then try again. ».  I set up the wireless and it diesplays the network name and IP address.  I don't know what else to try at this point.  After that, there is no help, I just keep getting sent in circles.

  It took a couple times but it seems to work perfectly.  Thanks for your help.

• Photosmart 7525: Impossible to activate the web services

  I have a HP Photosmart 7525 and I was once able to scan to e-mail. Now it always tells me that it cannot connect to web services. I tried to troubleshoot including disabling web services and now I can not re - enable web services. Help, please!

  Hello

  Download and install the latest firmware for your printer, it is essential to maintain a Web Services connection:

  It can be installed from any Windows on the following link:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

  Kind regards

  Shlomi

• HP photosmart 7520: HP photosmart 7520 unable to connect to web services

  I am also having this problem. I tried the solutions above. Can you also send the solution for me?

  drzman1

  Welcome to the Community Forum of HP.

  I don't know that to which you are referring - he could be the following:

  By PrintDoc Web services

  PhotoSmart 7520 does not connect to "Web Services"

  You can take a look at the suggestions already provided - they are likely valid for your situation.

  I can also offer you the following:

  Reset Web Services in ePrint printer

  • A method essentially provides the procedure that you find in PrintDocof wire,
  • Two method explains one more 'standard' reset Web Services approach.

  ============================================

  If you are in the USA or the Canada, you can call using Cloud Services.  I suspect that they can help during normal hours, but you can certainly call anytime and see if help is available:

  When to call HP Cloud Services and when to call HP Tech Support

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Photosmart 7520 unable to connect to Web Services

  Hello

  I can't scan it and send it to any email address, printer tells me it is unbale to connect to web services.

  I checked the 8888 and the 8884 and entered manually, also the work of Apps

  Help please

  I was just talking with a colleague who said that power pulling plug without touching the power button is more efficient for this problem and it has a 7520.  If it does not the next thing to try is to disable and then re-enable the web services.  The problem with this approach is that it will give you a new address of email eprint.  If your original eprint email address is important to you then you probably don't want to do.

• OfficeJet 6500 has Win7. Unable to connect to web services.

  I am trying to connect to Web Services because it has not been activated. The printer says that I have no connection, but the blue wireless light is on. It says that I need a proxy address. I have the printer status report, is this address here? I put in what I thought was the address and I wonder then to enter the proxy port; How will I know what it is? I seem to be long around in circles! Can anyone help please?

  Thanks for your reply. In fact, I had found that the problem is that the network driver was not installed from the disk.  After you have downloaded and installed, everything was OK.