HP Photosmart B109n-z (printing problem) Please help

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  Hi kimmarie52,

  Welcome to the HP forums

  I'm sorry to hear you have had printing problems with your 6520 Photosmart but once I put together a little more information, I'd be happy to help you!

  1. what operating system you have?

  2. how the printer is connected to the PC? USB, Ethernet or wireless?

  3. What is the error you get when you try to print?

  4. have you tried different programs to ensure that it is not related to the program?

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  Signature of the problem:

  Problem event name: BlueScreen

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  More information about the problem:

  
  

  BCCode: 50

  BCP1: FFFFF8811C177B60

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  BCP3: FFFFF880067A5A18

  BCP4: 0000000000000005

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  Service Pack: 1_0

  Product: 768_1

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  C:\Windows\Minidump\042414-20155-01.dmp

  C:\Users\manjeet varsha\AppData\Local\Temp\WER-37752-0.sysdata.xml

  Read our privacy statement online:

   

  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\System32\en-US\erofflps.txt

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