HP Photosmart C 4680: C4680 - Test ok but the alignment page is of poor quality and can not print a good quality copy now

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  Hello djmastermurph,

  Welcome to the HP Forums! I understand your concerns with your Photosmart 5520. How is the printer connected? USB or wireless?

  Please follow this entire document of HP "Printer is off-line" Message appears on the computer and the printer will not print make sure you only choose your appropriate operating system.

  Let me know if this paper solves your problem or not.

  Impatience on your part.

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  Hi guidoguido,.
  
  Follow the steps below.
  
  1. remove the cartridges from the printer
  2. If the printer is on, disconnect the power from the back of the unit.
  3. wait for 1 to 2 minutes and make sure that the power is plugged directly into the wall before connecting the printer in.
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