HP Photosmart C4280 (4200 series) printer not DETECTING print cartridges

Have used the troubleshooter for Microsoft. It automatically control system; no solution. Pulled both cartridges out, output tips & circ cleaned with rub. alcohol. Restarted the printer. Looks like a re-set software in question, but... Help?
thanx, Tim

Hello

There seems to be a hardware problem; I suggest you to contact the manufacturer of your printer to get help with the issue.

You may consult:

http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=3192753

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3192753

Hope the information is useful.

Tags: Windows

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