HP photosmart Plus B210 series - prints blank pages

Hello, I got the printer above for about 4 years with no problems. He suddenly started printing blank pages. I went through all the cleaning cycles, alignment etc., but without success. I bought a new genuine HP print head and installed new cartridges and still once, it prints blank pages. The message I get is that alignment process has failed. Does this mean the printer is down and I'll have to buy a new one, or can you suggest a solution? I went through all the steps suggested for this type of printer on your forum, but I still get blank pages. It is a disaster for me and my wife whose work depends on the network printer. Any suggestion would be appreciated. Thank you.

Hi @drbince,

Given you have changed the print head and the problem persists, according to me, maybe it's time to consider a replacement printer.

Alignment is a failure because the printer does not black. If you have followed all the steps in the following document, it might be time to give us a call to weigh your replacement options: HP Photosmart Plus B210 printer - color or black ink not print.

If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on options contact HP - click Get phone number

File number and phone number are displayed.

If it meets your needs, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

Tags: HP Printers

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    I found this informative information here:a 'ink alert' or "Low on ink" Message appears on the computer or the printer control panel

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    Source

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    Published by Mr X-23source.

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    http://goo.GL/gudAL

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    Hello world

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