HP Photosmart Plus B209a-m scanning issue

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• HP Photosmart Plus B209a-m stopped working with a Macbook, still works with others

  We had this printer wireless printing of 2 Macbooks a running OS X 10.8.2 and another OS x 10.6.8 without any problem for some time when it suddenly stopped working with the old Macbook running 10.6.8.

  When we tried to print anything in that nothing happened, when we open the print queue, there's an exclamation point to the left of the print job and to say an error message something about the levels ink (ink levels were very well as it print to the other Macbook without problem).  We tried the buttons pausing and resuming.  I can't provide exact errors that we had because now that we have tried to reinstall the drivers we get a new series of errors.

  We redownloaded the drivers for OS X 10.6 on HP website and tried to go through the HP setup assistant.  When we arrive at step 'Select printer' and he takes us into the preferences system to add a printer - our printer shows up, but when selected, we get the following error message: some of the software of the printer is missing.  You may not be able to print to "HP Photosmart Plus B209a-m" Please reinstall the printer. software - and of course, we are not able to print.

  We uninstalled and reinstalled the drivers several times without any effect.  The only way that we were able to print off the computer is if printer sharing is enabled on the other Macbook (with OS X 10.8.2).)  Then, it presents itself as a separate printer and can be used by the old Macbook only if the other is on.  This isn't how it was put in place when we had the two work before.

  Any advice would be appreciated.

  Margorie

  What router are you using?  I guess that the 10.8 machine can print correctly?

  Let's start with that on the 10.6 machine: download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• Why did TMP_00 attached to my name of the printer, Photosmart Plus B209a-m

  I had to reinstall my network from my HP Pavilion DV6 laptop, an HP Photosmart Plus B209a-m and a router D-links.

  Since I did it, the laptop is fine, but I was unable to get the printer works wirelessly.  I spent hours chatting with HP printer location, but they have not yet set.  I was told that I had to uninstall my USB and let him resettle.  I saw on an attempt there is a shift of the IP address to reinstall.

  It seems to me that either uninstall and install does not completely remove/replace all necessary files because I saw things like TMP_00 and Copy_1 attached to the end of my name of the printer also, when I looked "Protected from the network connections for the domain profile", he mentions 3 connections.

  Wireless Connection2

  Wireless network connection

  Connection to the local network

  I need to delete all files after uninstall, so that my printer name is not a TMP_00 or copy2 attached to it when I reinstall?  Is it important that the names are extended or if multipul connections listed there?

  Thank you for your response.  It seems the best answer I got, here or through conversations, HP Solution Center, original install disc, etc.  I saved it in case I have problems in the future.

  My printer seems to work fine now, even wireless scan.  I looked in the start menu and click the HP folder, inside was my printer.  I clicked on that and chose the option to change to wireless USB.  I went into the menu and in the end I pulled out the USB cable and everything seemed to work.  The screens were all as the orig. install screens and he acted as if it was a new printer with options to save my new product HP and the HP etc shop offers.

  After hours I spent on it, the solution was still within my reach.  Not sure I should give congratulations, because I'm not going to try your solution.

  Thanks anyway.  Mark Brorson

• HP photosmart plus b209a-metres driver install fails

  Hello

  I can't install a driver of hp photosmart plus b209a-metres. The cd and the downloaded version does not reach

  in the middle of the installation in the "application of updates. No error message it simply disappears.

  Stop anti viruses, nothing helps.

  Tried on a 2150us Pavilion dv6 and dv7 1260us windows 7 64 with the same results.

  He settled in "windows 7" (?) compatibility mode, but only a wired connection can be established.

  Installed on a new Mac, no wireless connection either.

  The printer seems to recognize networks wireless in the neighbourhood according to its printed diagnostic network

  but not through the dialog box to install.

  It is an older model (sitting in its box until the death of our other printers), the driver is old, but still 2 years ago

  could have been a good home network printer

  Any advice would be greatly appreciated

  Thank you

  Hi MDG21,

  Follow the steps described in the document on the link below to connect the printer to your network and follow the remaining to uninstall and reinstall the printer. Let me know what you find?

  Installation of the software of the printer on a wireless network

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Photosmart Plus B209a-m installation CD is not compatible with Windows 8.1?

  For the ninth time now, after that some updates from HP that I'm no longer able to use the scan function on the HP Photosmart Plus B209a-m all-in-One printer I've owned for more than two years now.  I tried all the things suggested the HP Support Assistant, including the feature troubleshooting and restarting.  So I took the next step in uninstalling the printer and put it back, eventually.  Or try to reinstall, it is.

  I had a Windows 7 HP laptop when I bought the printer, but now I have a newer HP laptop who initially missed out on Windows 8, but has recently been upgraded (?) to 8.1 Windows.  I was able to install the printer, after that I'm the new laptop under Windows 8.  But when I put the CD is no longer allows me now to proceed with the installation.  Of initial pop-up box tells me to click on 'Install', but the only available choice is "quit".  In addition, it has a red square with a white 'X' in the upper right corner of the popup box.  I have never seen that in any of the previous eight times I had to re - install the printer.

  So now what should I do?

  Terry Sullivan

  The original CD was manufactured before Windows 8 or 8.1 have been released, I would suggest downloading the recommended full 8.1 HP here windows driver.

• Our HP Photosmart Plus b209a-m this that it is not connected after a change of modem.

  Lightning struck the power line outside our House. We had to replace the modem. Now our HP Photosmart Plus b209a-m shows that it is not connected. Connect us wirelessly. What should I do to get this operational return.

  Go to Applications > Hewlett-Packard > [your printer model] > setting up the printer and software.  Run it to re - connect your printer to your wireless network.  Need you a USB cable temporarily.  Connect it only when the software asks you.

• HP Photosmart Plus b209a-m: prevent the attempt to auto-install on reboot

  Whenever I start my Lenovo Win7 PC, the HP Photosmart Plus b209a-m trying to install automatically (even if not connected by USB on my computer).

  This unwanted installation works ever ("fatal error during installation") with the message "-error" "wStub" "66814.

  When I click 'OK', hold the popup "remove software" then 'analysis of installation error logs' begins and clicking on 'Cancel' doesn't help not (results in 'continue' or 'Retry').

  I don't want to use HP Photosmart Plus b209a-m, so how can I prevent automatic installation does not happen?

  Thank you.

  Hey there @LB84105

  Thanks for posting on the HP Forums.

  I want to help! I see that your computer keeps trying to install the printer software.  I recommend you to go to "Add or remove programs" and making sure that all the printer software are uninstalled. When it is finished, run the "Disk Cleanup" and mark all the boxes to remove the folder temp and other junk. Restart the computer and let me know if the message stops.

  Thank you!

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.
  Have a nice day

• HP Photosmart Plus B209a-m wireless disconnects once the system is shut down

  I use the HP Photosmart Plus B209a-m on a Dell XPS 16 with Windows 7 64 bit. I have set the printer to connect to the wireless router Belkin isn't on the network. I have setup the printer several times and had it work wireless several times. Once the PC is shut down, the printer goes offline. I have to restart the installation time and time again to bring wireless online. I added the MAC address of the Belkin router and I have the camera had confidence in my Norton Firewall. I keep seeing "HP Network Support Automatic (delayed start)" in services, but by changing it seems to make a difference, I still need to run the installation once after the system is shut down. I see also two printer icons in devices and printers. We're just the Photosmart printer with a generic printer icon; and the second is Photosmart printer, Scanner, copier with a picture of the Photosmart which I believe it should be. I ran the installation at least 10 times and I get a good wireless system work then after that the machine is stopped for the day the printer is offline and do not print. How can I stop the printer goes offline in wireless mode?

  I solved the problem.

  I put the IP address to the MAC address of printers in the router.

  I put the printer to TRUST in the network settings on Norton Security Suite.

  The printer works wirelessly all the time now.

• Unable to uninstall HP Photosmart Plus B209a-m.

  I can't uninstall my printers software. I double click on the software of printer dirver. Then, I select "uninstall." Then, I select "uninstall all HP products associated with this device. The software then comes back and tells me that "what will be removed" HP Photosmart Plus B209a-m ". I then "select continue ' and he comes back and tells me that"you must restart your computer to complete the uninstall,

  "Please save all your work and then click on finish, uninstall will end after restarting your computer.

  I then click on 'next' and it restarts my laptop BUT after restarting, nothing happens. If I go through the process again the same thing happens. According to me, there is a file or which prevents the process happening. Any help would be great.

  My laptop is a laptop CTO Pavilion dv7t-7000.  And of course the printe is a HP - Photosmart B209a more

  Hello @Harlydude , welcome to the forums

  I read your post about the problems you are having with your Photosmart Plus B209a uninstalling model. May deepest uninstall, try the following steps.

  1. Click Start, type %temp% , enforcement, and click OK.
  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one 7z folder, try the newest one).
  3. open the util folder.
  4 open the CCC folder.
  5. run the Uninstall_L3.bat for a HP PC.
  6. once the uninstall is complete, restart the computer.

  The software should be removed now.

  Let me know how it goes for you!

• I have a HP Photosmart Plus B209a-m which do not print...

  I have a printer HP PHotosmart Plus B209a-m who do not print... He goes through the motions and makes all the right sounds and then when the book comes out it is empty... It also not directly print from the PC no longer... say a bank starment just for an example... it gives me an erroe message or anything... I checked the acrtridges of ink and even replaced all and always note... someone can help me please... it's printing and passes through requests for printing including all sounds good and I'm not receive error messages and yes I checked the cartridgies of ink and even replaced all the and still not feel like someone could help me please... I unplugged and turned him away and still not printing...

  I'm sorry that you are having problems with the printing of blank pages. It may be a problem with the print head. It needs to be cleaned or goes wrong.

  Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c01892627

  Let me know if it helps.

• Photosmart HP B210a more: HP Photosmart Plus B210 missing Scan software

  Hi all

  OK, Ive problems (two hacks, printer malfunctions, 1 disk repair, etc. over the past months) my Mac for the last two days, I restored Mac OSX 10.10.4 successfully and everything is well save for my printer as indicated above. I didn't know the usefulness was eliminated when I upgraded to Yosemite and it was hogging my CPU with a processing loop that was killing my Mac (I call her Alice!...)). So, I did get them all today my research on what went wrong with these processes which lead me to upgrade drivers Max OSX Yosemite and tried troubleshooting through:

  (a) installation of printers, their uninstall through the system preferences/printers and Scanners to verify that the drivers are there, I installed via the using field list driver HP Photosmart Plus B210, who can confirm print successfully without any trail of CPU (I uninstalled the HP before this point utility).

  (b) tried to get into the system preferences/printers and Scanners / where I chose "Scan" in the window of the printer and it says "SCAN SOFTWARE does IS NOT INSTALLED" (see attached printer screen)

  

  (c) I installed the driver in the development of window for HP Photosmart Plus b210 series that SHOULD allow the printer and scanner to work from my window System Preferences/printers and Scanners, I've lived more troubleshooting try to import a scan of the system of preferences/Applications/Image Capture and preview also. The two scan attempts to import sent the same message, lack of scan software when I tried via the printers & Scanner on System Preferences window.

  So frustrasting as she is, I set up a test on the printer to use the port MMC to scan an image of the window of the printer to the MMC card, that I inserted in the printer and it worked to prove that the software of the printer works on scan, but not directly with my Mac. Printing software is confirmed later, brings back me to my Mac and his missing scan software.

  This seems to be missing and appropriate drivers that should make the impression (works fine, no trail of CPU as before) as well as scanning (missing software problem). Does anyone know how I can fix this and if I need to download software drivers or anything please provide your console if necessary with links to what I need...

  Thank you all... I should have logged at noon instead of 4.30... I just might have gotten something else after you fix this problem...

  Try to update the software by following these steps:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Be sure to install any update HP or Apple, then check for the difference.

  If it persists, try manually install the package below. Tjen try to scan the image:
  http://support.Apple.com/kb/dl907

  If you're still having problems, try the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Shlomi

• HP PHOTOSMART PLUS B209a-m: HP Photosmart Plus B209a-m "not connected printer.

  
  

  Hi @PrincessPP,

  Welcome to the HP Forums!

  I see that you can not connect your HP Photosmart Plus B209 computer Mac OS X 10.10. I'm sorry to hear that, but I'm happy to help you!

  Please take a look through this printer is offline guide, "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X. Follow the instructions for Mac OS X 10.9 as they will work on Mac OS X 10.10.

  Hope this helps you with your current situation and have a great day!

• PHOTOSMART PLUS B209a-m: PHOTOSMART PLUS B209a-m does not print the data entered.

  Printer was working fine, but recently had a few power outages in 48 hours.  After the second blackout, we noticed that if we tried to copy and print something, what we would have would be a picture or a diagram of a post, for example I tried to print a tax document of our mortgage company.  The pre-printed outline was shaped did print, but the data that have been added by the mortgage company (name, address, etc.) do not have.

  If someone can guide me in the right direction to rectify this situation I would really appreciate it.

  Hi @Whitey16,

  Welcome to the HP Support forum.

  I understand that your printer HP Photosmart Plus all-in-one worked very well until you've had a few power outages. Since the outages, the printer has been printing a ' photo or diagram of a post "where to send print jobs to the printer on your computer Mac OS X 10.11 El Capitan. I would like to help with that.

  The first thing we want to do is to test the functionality of the printer without a computer. Try to print a report to ensure that the functions of the printer printer ok on its own.

  

  If the report of the State of the printer print, then we need to look at the software & drivers used by the computer.

  Then I would reset the printing on Mac system. Here is a document of support from Apple that you can use if you need help with that - reset the printing on your Mac system.

  Once the system has been reset you will need to add the printer back in. When you add the printer you want to be sure to choose the printer drivers and not the driver "Airprint" in the menu drop-down 'Use' on the window "Add" of the printer. Here is an another Apple su [document report that can help you with that - Add or remove a printer.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Photosmart Plus B209a-m black cartridge will not print

  My HP photosmart Plus 209 a, m stopped printing black ink. I've had less than a year, and it worked perfectly until last night, when all of a sudden it stopped printing black ink... All other colors work very well. I took all the actions proposed by the HP support site, I have cleaned the print heads, ran the alignments, cartridges has changed twice again (never used anything else than new HP cartridges) and still no black ink. So I searched for an answer outside the HP site and tried all the suggestions, I came across but always without success. I found, however, that there are many people with the same problem but I have yet to find a person who has solved. Please someone help me!

  Hi Steve

  As the black cartridge is not read empty, have you tried to check if it is properly ventilated? third step in the link below)

  http://support.HP.com/us-en/document/c01770033

  Best regards

  Ciara

• Problems scanning with Photosmart Plus B209a with os x 10.9

  Recently introduced from PC to Mac.  No problem with the installation of the printer.  Can pull up to scan in the preview or the Image Capture, but not all the features seem to be present.  For example, I have no setting for several pages (i.e. 'add another page' which was available via the HP solution Center on the PC).   All I seem to be able to do is scan a page.  All them include printer drivers are up-to-date.  Help please!

  In the Image Capture, make sure you click on the "show details" at the bottom right.  From there on, set the type of file to PDF format, and select the checkbox "combine in a single document.