HP Photosmart Premium C410a: leading edge margin problem

The leading edge of each document prints a quarter inch less margin than it should. Have tried many things without success. Apparently, something slipped a quarter inch into the additional paper tray, but I have no idea what. It's one great printer in all other respects.

Hey @sandlapper,

Thanks for posting in the HP Support Forum,

I understand that you have a print quality problem when you use your HP Photosmart Premium Fax e-all-in-one printer - C410a.  I would like to work with you on this.  I have a few suggestions that may improve the quality of your print.

I recommend you to make a copy of the front of the printer in order to isolate the issue further. If you have the same problem when copying, then likely the issue-oriented material.  If so, click here and try the solutions that apply to your installation.

If your printer has a decent copy less error of margin is probably the printing problem you see is related software. In this case, try the following:

  1. Uninstall the printer - click here for instructions.
  2. Fix permissions of the disc on your Mac - click here for instructions.
  3. Once you have finished running the utility above, restart your computer.
  4. Finally, click here to reinstall your printer.

Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

Thanks for posting in the Forum from HP Support.  Have a great day!

* edited for grammer

Tags: HP Printers

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