Problem with the HP Photosmart Premium (c410a)!

We just got this new printer for the office that I work in and it installed fine, but when I put a sheet of paper in it for the scanner, usually the "HP Solution Center" appears and I can customize the menu scan... but when I tried scanning something, the Solution Center has come, but it is completely empty. We tried to uninstall and reinstall the software and turning the printer and the computer on and outside, does not. The computer is Windows XP Professional.

Anyone know of any solution to this problem?

Thank you in advance,

Miranda

Never mind! I ended up installing Adobe Flash Player, and now it works fine!

Tags: HP Printers

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