HP Probook 450 G2: Impossible to use the HP Probook 450 G2 of fingerprints

I bought a HP Probook 450 G2 with the free dos version yesterday. I installed windows pro 8.1 on it successfully with all the drivers of HP on the site. But apparently, HP drivers for my probook web page don't offer me with the software "simplepass" for the finger print function. So, I downloaded it from a third party Web page. I checked from the BIOS and the fingerprint is activated, I also installed the validity sensor driver and whatever it is I just don't get any option 'fingerprint' on the program (Simplepass), what they show is 'Pass pine or CHARACTER' and nothing else. Similarly, the option "SIGN IN" from the windows, they show no fingerprints for security options. All my drivers are up to date.  Validity sensor driver is 4.5.133.0, SimplePass is 2015. I'm starting to give up because I googled as much I could and tried all the safest approach, still does not work. Help someone?

Thank you in advance.

Please check in the Device Manager and make sure you see the fingerprint sensor fingerprint validity in BIOMETRICS , as shown in the image below

If you find fingerprint sensor fingerprint validity in Device manager, please click the link below to download and install the full Suite

http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_138571_1&swEnvOid=4158#

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the white button on the right to say thank you Thumbs Up *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

GBL84

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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