HP RP5800 - slow reboot - sometimes crashes on Win XP logo
Hello world
We have at least 1,000 HP RP5700 installed in the cashier of supermarkets and we are starting to install HP RP5800 (in this moment at least 100 workstation).
With the HP RP5800, we have a problem that we have no idea how to solve. It happens that if the power is suddenly cut sound without turning off the RP5800 when restarting the PC is very slow to restart (sometimes more than 30/40 minutes) before the Win XP Logo. Sometimes, not even when restarting and crashes on Windows XP logo.
In the PC is installed as an application and some Opos Driver for devices (usually a fiscal printer Epson - a touch screen - a hardware protection key for the driver for the software)
Cash usually are not often after installation.
Yesterday we have experienced this problem at the same time on six hp rp5800 on a way to cash in six places paid with a stop of supermarket activity.
HP RP5800 4GB HD500GB G850 POS PC
OS Pos Ready 2009
Solved. It is not a hardware problem. The problem was due to a not well configured Intel AMT service. In fact, if this service is not defined in INF mode and the pc works for long periods it will create very large log files that are loaded at startup.
Tags: HP Desktops
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