Thunderbird crashes on win 8.1

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• Thunderbird crashes after installation of vn 38.4. Solved. Cause - bad record?

  (This question was published only because I could not respond to existing similar questions without registering first.)

  Problem was apparently a Thunderbird randomly hanging after automatic update to 38.4 on Windows 7 Enterprise. The process of dropping out/no response took place a few minutes after start of TB, compose messages, send or download of IMAP mail.

  Shortcut to the final solution - probably corrupted files or folders at the OS level.

  For those who are conducting similar research I also watched the references linked below.

  En route to the solution, various obfuscation were met, all of which were interesting but NONE OF THESE solved the problem of the suspension, namely:

  -back to Thunderbird 38.1 extracted from Mozilla's FTP repository

  -Disable all modules in SafeMode as suggested in posts below

  -deactivation of reminders on calendar, pop ups and sounds like suggested in the posts below

  -turn off sounds (in the systray) as suggested in posts below and new mail alerts

  -Discover, finally, only one of the half-dozen or so synchronized account IMAPs has caused the problem, which is an account Exchange-synced via the excellent DavMail (Davmail upgrade to the latest version was another diversion)

  -assuming that the compaction of TB was not his work and that he is too much vacuum/zombie files left lying around, leading to a redundant cleanup using Thunderfix (http://www.parhelia-tools.com/products/thunderfix/thunderfix.aspx), was nevertheless his cleaning of employment but not a solution

  What worked then...

  The procedure of backup profiles recommended TB in Thunderfix and elsewhere led to discover that the copy of Windows has won at least one file during the copy. Suspecting lower level corruption, I ran chkdsk D: /f (since all data are on D: and not on C: with the operating system). No major problems found aprt of 4 files analyzed once again.

  I resorted to the use of SynckbackSE to do the backup instead, noting that one of the failures was Junk.msf. That and the knowledge that the account linked to Exchange was the likely to be the culprit, I restarted and deleted everything in IMAPmail\localhost\ (DavMail connects via localhost stored files).

  Restart Thunderbird (always on 38.1) and connect via DavMail pulled back all messages and folders from the source Exchange to resynchronize records localhost TB successfully. No need to use backup or same setting of TB.

  Will probably now improve return to 38.1 after a period of stability.

  After years of use of Thunderbird of the dowry of the year, it's nice to know that it was not primarily at fault.

  REFS:

  Thunderbird starts by does not respond after the update to version 38
  https://support.Mozilla.org/en-us/questions/1073169

  Thunderbird crashes, hangs, or freezes often and seemingly randomly
  https://support.Mozilla.org/en-us/questions/1062142

  Why Thunderbird freezes my computer after installation of exit 38 RESOLVED:

  hardware acceleration = suspended new pop ups (bug message notification

  1186755)
  https://support.Mozilla.org/en-us/questions/1068495

  Thanks for the info

• Thunderbird crashes on some messages - how to read these messages?

  Two colleagues of an organization in particular I sent emails a day. Whenever I try to open, Thunderbird crashes and I can not read the messages. They sent me new messages later--and I have no problem of their opening.

  The accident report ID is bp-7024757b-9db9-4e3c-8916-bfac62151019.

  How can I read their original messages? Why did they cause Thunderbird crash?

  Thanks in advance for all you can give me advice!

  Dan

  Thunderbird is not an email service. If you tend to think of this as your "Thunderbird account" then it's probably one provided by your Internet service provider.

  The part after the ' @' in your email address usually indicates that provides and manages your e-mail account.

  Is this the same sender for this third message? Do you know what e-mail program they use?

  I've seen some disturbing issues with messages sent by users of Apple Mail, where the parts of the text will miss, leading to embarrassing and difficult, situations where some wonder why the other did not. A strange formatting used by the Apple caused Outlook program to think that the message had been terminated. In an e-mail program, the missing text was visible and recoverable.

  This isn't quite your situation, but it will show that there may be less than 100% compatibility between e-mail clients. Microsoft and Apple have their own specific peculiarities.

• Thunderbird crashes after startup

  Hello

  I have problems with Thunderbird crash just seconds after the start of the program.
  I use Mac OS X 10.9.4 (Mavericks) and after that the accident took place first, I upgraded to Thunderbird and then also uninstalled and reinstalled it.
  Before it crashes, however, it appears a message telling me that a certain mail cannot be filtered in one of my folders.
  I don't know if this is related to the accident, as sometimes happens.

  Then about 5 seconds later, Thunderbird crashes and opens the crash reporter.

  Here are a few crash IDs:

  BP-0e0aa3d2-87ec-4541-948f-b3c6b2150617
  BP-2e44e262-ea24-411e-94AC-f422d2150617
  BP-6c0a0441-7a01-481b-9BF6-de7482140728
  BP-9f2c7635-1B85-4cfc-a9fb-262742150617
  BP-21dfb60d-f2cb-433D-bbbd-d48c82150617

  I would appreciate your suggestions for troubleshooting!

  Best, jtheune

  Thanks for the details.
  This is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=837552

• Why Thunderbird crash when I try to add a file to an e-mail >?

  Until two days ago I was able to attach files to emails, but now whenever I try to attach a file of thunderbird crashes and I don't know why. Help!

  have you submitted incident reports? If so, go to the troubleshooting menu information help and view the ID of crash

  If this is not the case please submit and then validate the ID

• Thunderbird crashes a few seconds after the start, even when the reinstalled. Caused by Facebook Photo Uploader' (fbplugin) [@ CoreFoundation@0x9186]

  The basics: Mac OS X 10.10.1 Yosemite, 10 GB of RAM. Version of Thunderbird 31.3.0 (although the same thing happens when I try the previous and subsequent versions).

  Symptom: Thunderbird crashes after a few seconds of commissioning. I have enough time, click a menu or two, maybe watch a message, then it crashes.

  Attempts at solutions:

  -Departure of Thunderbird in Safe Mode.

  -From the Mac in Safe Mode.

  -Removed ~/Library/Preferences/org.mozilla.thunderbird.plist and ~/Library/Preferences/Thunderbird, removing the Thunderbird application, empty the trash and reinstall Thunderbird of mozilla.org.

  -With the help of Yosemite Cache Cleaner to scan the hard disk for viruses and deep - clean all user and system puts in cache.

  -Boot from the recovery partition, repair disk permissions and repair the file system.

  The only time that Thunderbird has more or less stable is just after I deleted all preferences, it starts, and I do the initial editing for my email account. Everything seems normal, and my list of IMAP folders. But shortly after that Thunderbird crashes again and hangs at each subsequent reboot.

  It is a problem that has developed in the last Wednesday, 24 Dec. before that the program worked very well. No other program on my computer at work doesn't show any symptoms. Thunderbird runs on my Mac at home (same versions of software) and on my Linux computer at work.

  I'm at a loss what to try next. Any ideas?

  Please visit https://bugzilla.mozilla.org/show_bug.cgi?id=548197#c5

• Thunderbird crashes whenever I try to attach a file

  Whenever I try to attach a file that Thunderbird crashes Firefox when I try to use the e-mail program online on Yahoo o/s is 7 below is windows error reporting.

  eScription:

   A problem caused this program to stop interacting with Windows.
  

  Signature of the problem:

   Problem Event Name:	AppHangB1
   Application Name:	thunderbird.exe
   Application Version:	31.2.0.5398
   Application Timestamp:	543ae92c
   Hang Signature:	1083
   Hang Type:	1
   OS Version:	6.1.7601.2.1.0.256.1
   Locale ID:	1033
   Additional Hang Signature 1:	108310b245cfcb8ee4b6a300b87dbe2d
   Additional Hang Signature 2:	539d
   Additional Hang Signature 3:	539d6e3205b710ca3f2aca3ad581f74c
   Additional Hang Signature 4:	e1e7
   Additional Hang Signature 5:	e1e7cb713d8b06cfd8dc947d0173bafe
   Additional Hang Signature 6:	b9a9
   Additional Hang Signature 7:	b9a901354c9d7a567017914de5481907
  

  Thank you for your support
  Rob

  Start * Windows * safe mode with active network
  -win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
  -win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
  - Http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx XP

  Always in Windows safe mode, start thunderbird in safe mode
  - http://support.mozillamessaging.com/en-US/kb/safe-mode

  Problem disappear?

  Also, the news of crash, that we need are your ID of crash by https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

• Thunderbird crashes on startup when turned on lightning. RESOLVED itself after windbg. Weird!

  I have used Thunderbird with the addons of lightning for a long time without any problem. Almost 1 month however, Thunderbird crashes on launch when lightning add on is enabled. I have restarted Thunderbird in safe mode several times and restarted with all add ons disabled. Thudnerbird works fine then. When I activate the addons one by one, custody of Thunderbird works up until the point I have activate lightning.
  I've left Thunderbird it is gel for an hour, but still there is no way to get the program to start working again (except reboot with all the add ons disabled). I use the newest Thunderbird with the latest version of lightning on a system Windows 8. I hope that you will be able to help me.

  Please post your crash IDs.
  See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports for instructions

• Thunderbird crashes whenever lightning is enabled

  I have been using lightning for a while and it worked very well. However, for the last months Thunderbird crashes whenever lightning is enabled. I'm working on another computer without this problem of lightning. There Thunderbird version 24.4.0 where one on the computer, the problem is 24.5.0. The two are running 2.6.4 lightning. With a problem computer is currently running Windows 7 Pro, and he who works is currently running Windows Server 2007. Please advise on any way to solve this problem. Thank you.

  You got. You can try mode Windows safe in case the problem comes back.

• Thunderbird crashes when I try to delete the mail. I have a lot of disk space.

  Thunderbird crashes when I delete mail. It is said that he can not compact messages in the trash. He also says check disk space. I have a lot of disk space.

  What is the space in the trash?
  Thunderbird may have a size limit of 4 G maximum file in bytes.

  Please try to compact your folders http://thunderbirdtweaks.blogspot.com.../compacting-what-is-it-and-why-must-i-do.html

• Thunderbird no longer win 10 when I used Windows Defender instead of AVG (if Thunderbird not dangerously ruled Defender analyses) - what is the solution?

  Thunderbird has stopped working win 10 when I used Windows Defender instead of AVG - free

  The event log to win 10 had many "ERROR!" Application Hang. "entries, all this said:
  The version of the program 38.3.0.5749 thunderbird.exe ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the pants of control of security and maintenance
  Process ID: 1acc
  Start time: 01 d102e33137ce7e
  Log name: Application
  Source: Application Hang connected: 10/10/2015 00:45:36
  Event ID: 1002 task category: (101)
  Level: Error keywords: Classic
  User: N/a computer VidAce
  OpCode:

  Things returned to normal when I excluded thunderbird. EXE from analysis of sdefender of window operations. But it's dangerous for security. How to fix this please?
  Thank you.

  Thunderbird is compatible with Windows 10. Defender problems are exactly that. Something that Microsoft needs to fix.

  Regarding a malicious attachments go. What of them?

  Before they can do any harm, they must be transformed into a binary file in the text, they are converted to attach them to the message and then be written in the Temp folder so they can be passed to the operating system with an application for opening of their. An antivirus program that cannot detect the payload of a newly written file and keep it opens is not worth the CPU cycles which is uses for to fail in its primary function. Defender claims to do this. If it isn't, still an issue for Microsoft. Now Thunderbird...

• Running Windows 7, the new version of Thunderbird crashes my whole system about 90 seconds after its launch.

  The system hangs. Nothing does, do not move the mouse. CTRL + Alt + Delete does nothing. Only way to proceed is to shut down the computer and restart. I use Thunderbird for years with no problems, until the most recent upgrade.
  I tried to restart and launch other programs, but Thunderbird leads to the same result. I also tried to launch Thunderbird, open the address book window and close the window of mail electronic mail. It always breaks my computer after about 90 seconds.

  OK, this accident probably won't help us a lot. I had once more. Basically, it's a deliberate attempt to block Thunderbird when a setback occurs. Unfortunately, while we stopped crashes, no one has identified a single cause that we can hang our hats.

  Now if overwrite Windows is something very different and implies something that has access to the kernel of the operating system level. It's drivers and anti virus programs basically.

  IF safe mode helped try this in normal mode.

  In the toolbar > Options > General Advanced and disable hardware acceleration.

  If this isn't a solution, we need more information. Please add the troubleshooting information to your post
  To find troubleshooting information:

  • Open the help (or click Help three-line-icon and select)
  • Choose troubleshooting information
  • Use the copy button in the Clipboard to select them all. Do not check box "include account names!
  • Paste this into your post.

  Please also add the result of these troubleshooting steps to your message

  • Do you use anti-virus software and firewall? What is the version?
  • Restart the operating system in safe mode with network. This loads only the basics needed to start your computer while allowing Internet access. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

• Thunderbird crash when sending a message or a copy in the sent mail

  I use Thunderbird on Yosemite 10.10.4 38.2.0 (Mac), to connect to Gmail via their IMAP server.

  I have been using Thunderbird for many years. The last two weeks, a problem has resurfaced. It seems that Thunderbird loses contact with the IMAP of Gmail server. Two things occur:

  (1) crashes when sending a message: it hangs on "connecting to smtp.gmail.com. After awhile, I hit cancel them and send again and the message passes through. (screenshot attached)

  (2) hangs when copying to sent mail: I compacted my sent mail folder and it still hangs. Yet once I hit Cancel, and he me reprompts. After clicking ok several times, he finally saves the email in the folder.

  I am also intermittently an error message "unable to run filters on the message" or something like that. Sporadically, in this case it is so difficult to reproduce.

  I have a feeling that the problem is actually the Google server. I was in a new access provider, so at first I thought it was related to this. However, I have tested this in two places, including my university network (temple.edu) and observed the same problems. So, I don't think it's my local network connection.

  I found no information that Google has hurt. I think that other users would see the same thing. The problem with the copy sent mail before in older versions of Thunderbird. The usual alternatives were to compact the file and play with the process boundary setting.

  This is the case on almost every message I send now, and I send a lot of email, so I need to help this debugging.

  Thank you.

  By lifting the server indicates you have DNS problems. Something other r4eport as being useful is a ditch their ISP DNS and use Googles. It's
  IP 8.8.8.8 and 8.8.4.4. For instructions, see https://www.opennicproject.org/configure-your-dns/how-to-change-dns-servers-on-a-mac/

  However, do not check e-mail in the "sent" folder is also very annoying because I can't delete this folder.

  Normally, Thunderbird saves mail in the sent folder. In the case of Gmail, all outgoing mail is autoatically added to the Gmail sent folder, and in the case of IMAP synchronizes it to the same folder in Thunderbird. So I guess that you are not using IMAP for your mail. Would this be the case? If you use POP, do a right-click on the account, select settings and folder on behalf of copies and put so save outgoing mail. Maybe it's that, for your EDU that Google do not save in the folder mail. In this case with regard to POPs.

• custody of Thunderbird crash [@ nsMsgDatabase::CopyHdrFromExistingHdr (unsigned int, nsIMsgDBHdr *, bool, nsIMsgDBHdr *)] bug 83752 FIXED in version 38.1.0

  Starting yesterday (26/06/15) Thunderbird suddenly began to break up. I can open it, but within minutes (or seconds), it crashes again. I've updated to the latest version several days/weeks and this morning updated 38.0.1 in the hope that it would help. I don't have Add/Edit Add-ons in recent months.

  Here are a few links to crash reports:

  http://crash-stats.Mozilla.com/report/index/BP-2c4337aa-42D3-4a89-babf-ae4be2150626
  http://crash-stats.Mozilla.com/report/index/BP-979292c3-E12a-4C75-8ff7-9aeb12150626
  http://crash-stats.Mozilla.com/report/index/BP-884f8674-238f-4863-9eb8-bd2d62150625
  http://crash-stats.Mozilla.com/report/index/BP-e5592c07-cb2b-4F09-A287-a2f2b2150625

  Thanks for any help!

  Well you can go to the cutting edge and use the daily version which should have anti patch crash inside now,

  But just try first right-click the Inbox, select properties and then fix it. Also try the folder in the same way. I think that the issue could be an indication of corruption which it restores, but it's not really clear.

• "All messages" afater crashes I cleaned messages and Thunderbird crashes within 30 seconds of opening - what can do?

  My T-bird planted a lot and very slow, so I cleaned 2 years worth of the old mail out of the folder "all messages". Now, the "All messages" function freezes and if I try to open a mail or go to another folder, my T-Bird crashes. also, it does not send a crash report. I reinstalled, but no change. For several months he has been arbitrarily to send mail in the trash and I was not able to find a way to stop it, so I need to check the trash every day. I am synchronized with g-mail, but the Gmail account does not receive mail trashed by the T-bird. I'm afraid of T-bird to uninstall because I lost all my old email. Solutions?

  Gmails "All messages" folder is the folder to Archive and contains a copy of all your emails.

  So if you have subscribed to see and also synchronized, you'll double the size of your profile.

  Gmails all emails are stored in "all messages".
  Labels are placed so that you can see them as if in different folders.
  If you delete e-mails from "All posts" so these emails will be removed from all other files that can be written.

  More information on gmail

  • https://support.Google.com/mail/answer/78755
  • https://support.Google.com/mail/answer/77657?hl=en
  • https://support.Mozilla.org/en-us/KB/Thunderbird-and-Gmail

  Drop down to the all mail section.

  • http://KB.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite