HP scanner not work on the new Officejet Pro 8600

Hello

I have a brand new Officejet Pro 8600 Premium and a not scan using the HP scanning application.  When I click on the "Scan" button, I finally have a message that says "Sanner reported an error Impossible to log on to the device.  I am able to print without any problems.

I've updated all the software with the latest version from the HP website.  I'm on OS X Lion of the mountains (10.8).  I am also unable to perform a scan by using the picture Capture application in my folder of the application.  When I try to use this application, all the buttons are gray, so that I can not click on them.

Thank you

Chris

I was able to fix this on my own.  I discovered that SNMP has been disabled in the settings of the printer.  Once I enabled it, not only the scanner started to operate via HP Scan, but the HP utility has been able to identify and change the settings of the printer, where before it only showed the printer as 'unknown '.

Tags: HP Printers

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