HP Solution Center is installed, but keeps trying to install it again.

Everything seems to work fine (about 3 months), but now whenever I do something that uses the Solution Center, it comes up with a couple of dialog boxes asking to insert the installation disc and install the software. I click Cancel on all boxes and the Solution Center appears and works very well. I think that it may be looking for an earlier version that I deleted, but it's just a hunch.

I put the installation disc in a good location, but now I don't remember where it is.

Thank you to raise this issue again. Some time ago I determined that after that I updated Adobe Flash the problem came back. Your message has triggered an e-mail to me, so I went back to look at the thread on HP forum. Because of this, I found the source of the problem and the solution.

The version of the center of the Solution that was installed with the material looks like a certain version of Adobe Flash. If she does not then he asks the installation disc to install it. So when you update Adobe Flash, the next time that you use the solution center it asks you to insert the installation disc.

HP Solution Center update, he changed the code to allow future versions of Flash. Unfortunately, it took HP a while to create a new version of the Solution Center and I was not aware of the upgrade.

So the solution to the problem is simply to install the latest version of the solution Center for your hardware on the HP website.

Tags: Notebooks

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