HP Support Assistant will not work.

Desktop HP Pavilion HPE h8-1020

Win 7 64 bit,

HP Support Assistant will not work. I get the following:

HPSF.exe has stopped working, the application has encountered a problem and needs to close

I downloaded and installed the latest updates, but it has not fixed the problem.

Can someone please help?

Thank you

Hello

Try the following

Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

When this has completed, restart the computer.

Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

After installation, restart the computer again.

Kind regards

DP - K

Tags: HP Desktops

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