HP Support Assistant will not download updates to date, or all the 'health check '.

Recently, I noticed that my HP Support Assistant continued to inform me of new updates available. In addition, every time I try and do a manual check for updates through the app, the 'health check' will fail. I have a HP Envy 14, edition Audio Beats. The model number is XG981UA #ABC.

In addition, I do not know if that changes anything but the most recent update, I downloaded was the most recent version of the ATI Catalyst Control Center (I need the drivers for Battlefield 3).

Anyone know of a possible solution for the Support Assistant software?

Hello

Try the following

Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.

Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

After installation, restart the laptop.

Kind regards

DP - K



Tags: Notebooks

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