HP TouchSmart 23-d000el ENVY: Problema Windows 10-> Audio: IDT High Definition Audio CODEC

Model: HP ENVY TouchSmart 23-d000el

Processor: Intel (r) Core i3-3220 CPU @ 3.30 GHz 3.30 GHz

Installation of memory (RAM): 4.00 GB (3.87 GB usable)

System type: 64-bit operating system

Pen and touch: touch support with 10 points of contact

Windows 10 home

After formatting I was surfing the internet, when I noticed that the sound was not working, I tried to solve the problem: I tried to install the drivers but it says: "the device driver is detected, but it was a mistake during the installation." and "a device attached to the system is not running."

I don't know what to do, can anyone help me?

(I want to clarify that I am Italian and so everything is perfect.  ^^ )

Hi there @RandomProbllama,

Welcome to the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.  I understand that the audio does not work on your computer after you reformat.  I'm happy to help you with this.

Looking at the page "Download drivers and software" HP ENVY 23 - d000el TouchSmart all-in-One desktop PC , I see that there are no specific drivers available for Windows 10.

Why did you reformat the system?

What method did you use to install Windows 10?

If you check in Device Manager, which appears in your sound devices?

Have you tried to remove any audio device and then searching for the hardware changes?

Please let me know.

Tags: HP Desktops

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    -------------------------------------------------------------------------------------------
    Microsoft high definition Audio drivers:

    These major works of Drivers so if you just want to use these drivers:

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    I only click on the Advanced tab, and then change the default Format for 16-bit platforms, 48000 Hz (DVD quality)
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    I've tested on the following:
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    Z11 headphones Turtle Beach:

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    Played a Youtube video (sounded great)
    Played a video that I saved on my PC (sounded great)
    Played a show or a movie on Netflix (sounded great)

    The helmet Microphone seems to be working very well.

    Always noticed his Mono with your helmet?

    Try this:
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    Click sound
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    Right click on the second peripheral speakers (or according to your to are called)
    Click on Enable
    Now your sound is heard as stereo instead of Mono.

    --------------------------------------------------------------------------------------------
    I tried the sound of setting here is what I tried:

    I uninstalled IDT audio driver I went into Control Panel and uninstalled the IDT Audio driver.

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    So I thought that if I just disabled it my Turtle Beach P11 helmet would return to normal, but it didn't she sounded still, I even restarted my computer.

    OK, so I tried to set the Communications headset as device by default but when I right click and click on set as default device it wouldn't let me.

    I then disabled speaker / HP and tried to set it as default device it wouldn't let me.

    When I disabled speaker / HP Groove Music said he could not detect an Audio device in order to activate the speaker / HP and people with disabilities
    Helmet of communication.
    ---------------------------------------------------------------------------------------
    My computer is a HP Pavilion 2251dx g7

    Audio ID:

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    P11 headphones from Turtle Beach USB:
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    USB\VID_10F5 & PID_0231 & MI_00

    If you need more info let me know.

    Thanks for reading all of this I hope that soon, there is a Solution.
    ------------------------------------------------------------------------------------------
    A temporary Solution:

    After you have solved the problem by reading through countless messages try every difficulty that none of them I went into Control Panel and he took a glance at the the Dolby Advanced Audio Control Panel now I never tested with this before so far but I was able to fix the Audio questions here is exactly what I did :

    When you use your built-in Laptop speakers or possibly other speakers:
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    Played a Youtube video (sounded great)
    Played a video that I saved on my PC (sounded great)
    Played a show or a movie on Netflix (sounded great)

    When you use your headset from Turtle Beach Z11 or possibly other headphones:
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    I've tested on the following:
    Play music (sounded great)
    Played a Youtube video (sounded great)
    Played a video that I saved on my PC (sounded great)
    Played a show or a movie on Netflix (sounded great)

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    IDT Sound Drivers (IDT High Definition Audio Codec):
    Always noticed his Mono with your helmet?

    Try this:
    Plug in your headphones
    Right-click of your Volume icon in hand right corner
    or
    Right-click on start (the white Windows icon located to the left of the bottom of your screen)
    Click on Control Panel
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    Click sound
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    Click on Enable
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    Microsoft high definition Audio drivers:
    Always noticed his Mono with your helmet?

    Try this:
    Plug in your headphones
    Right-click of your Volume icon in hand right corner
    or
    Right-click on start (the white Windows icon located to the left of the bottom of your screen)
    Click on Control Panel
    Click on hardware and sound
    Click sound
    Right click on the second peripheral speakers (or according to your to are called)
    Click on disable
    Right click on the second peripheral speakers (or according to your to are called)
    Click on Enable
    Now your sound is heard as stereo instead of Mono
    ----------------------------------------------------------------------------------------
    I'm testing all my games to ensure that the work of games and the sound works.

    I use my temporary Solution to test all the games.

    After resetting my PC the sound worked fine with my temporary Solution.

    Castlevania: Lord of Shadow Ultimate Edition:

    The sound was great on my Turtle Beach Z11 helmet.

    Castlevania: Lord of Shadow 2:

    The sound was great on my Turtle Beach Z11 helmet.

    Darksiders Pack franchise:
    Darksiders II:

    The sound was great on my Turtle Beach Z11 helmet.

    Darksiders:

    The sound was great on my Turtle Beach Z11 helmet.

    Deus Ex Human Revolution - Director s Cut:

    Download still can not test it yet.

    The Elder Scrolls IV: Oblivion Game of the Year Edition:

    The sound was great on my Turtle Beach Z11 helmet.

    The Elder Scrolls V: Skyrim legendary Edition:

    The sound was great, but even with my temporary fix the sound on my headset Turtle Beach Z11 was low I actually had to put the Volume slider almost up just to hear everything correctly.

    Fallout New Vegas Ultimate Edition:

    The sound was great on my Turtle Beach Z11 helmet.

    Grand Theft Auto IV: Complete Edition:

    The sound was great on my Turtle Beach Z11 helmet.

    Metal Gear Rising statement:

    The sound was great on my Turtle Beach Z11 helmet.

    Soul Murder Suspect:

    The sound was great on my Turtle Beach Z11 helmet.

    Quantum Conundrum:

    The sound was great on my Turtle Beach Z11 helmet.

    Saints Row Franchise ultimate Pack:
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    Saints Row third: download still can not test it yet.

    Saints Row IV:

    The sound was great on my Turtle Beach Z11 helmet.

    Sleeping Dogs final edition:

    Download still can not test it yet

    Thief: Master thief Edition:

    The sound was great on my Turtle Beach Z11 helmet.
    ------------------------------------------------------------------------------------------
    I could not Downgrade from Windows 8.1 because it said that files deleted even if windows.old was still there, so I just did a Reset instead.

    Thanks to my temporary fix Audio problems are gone, but I hope that HP releases new drivers, so I can't use my temporary Solution.

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    Open regedit.exe

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    in any case if someone has problems with Windows 10 Post here and I'll see if I can help you but I recommend resetting your PC in recovery Menu so that most of the problems will be solved then I would install all my drivers from the manufacturer.

    I am currently using window 8.1 1 driver from AMD and HP drivers.
    -------------------------------------------------------------------------------------------------
    This may not work for everyone, but if you have the same laptop and headphones I don't then it should work.

    I posted this as well on Microsoft Community:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_10-other_settings/Windows-10-IDT-high-defin...

    ---------------------------------------------------------------------------------------------------

    Hey everyone here is an update.

    Since microsoft rolled out updates for windows 10 mainly the updated driver to update I had is no longer using the old methods such as the use of the old HP drivers to this windows 10 drivers working for my laptop then everything works fine.

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    Pen and touch: no pen or press enter is available for this view

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    I recently installed successfully IDT - Audio - IDT High Definition Audio CODEC and after that none of my audio worked. Everything indicates that the audio is working as usual, but no sound. Also, when I did a test "sound" in the control panel > sound, it is said "the test could not be played. (Translated from Finnish Windows Vista, but anyway). I went to IDT Audio settings (from the bottom right icon) and noticed that my headphones and speakers had been cut so I removed the 'secret' of these two, but nothing happened. I tried to restart the computer several times and recheck the IDT Audio settings but nothing found which could cause the problem.

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    my system is DIMENSION 9200/XPS 410
    I just installed windows xp sp3 and noticed that there is no sound. I went to the Device Manager and saw this:

    uninstalled the driver, rebooted the pc. start a "found new hardware wizard" popped up and I used automatic settings recommended for her to find the required driver. This was the case, the installation went, saw a back of screen with 'enabling' peripheral audio... written and then it crashed with an error:

    then I tried to do the same thing several times. is went to the dell website, downloaded the driver chipset for my system, installed, did a reboot, installed the audio drivers for my system in the dell Web site. Restart PC - nothing. Still no sound, the same problem with the audio codec IDT high definition remains.

    Any suggestions?

    Message edited by Frizeris on 09/20/2008 04:24

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