HP truevision hd drivers

HP Pavilion dv6-7172er

Help!

Camera does not =)

2 days nazat camera stopped working... A lot of talk on Skype... it takes a lot!
YouCam - stood by the program. I deleted it now!

tell me what to do to set it?

Implemented a program...
And the cables to the camera! Maybe it's the manufacturing?
As long as it works!

Tags: Notebooks

Similar Questions

  • HP ENVY m6-1350sf Notebook PC: TrueVision HD is not installed/detected

    I have the HP Envy m6-1350sf.  The TrueVision HD webcam that is built in has stopped working.  I updated the BIOS to F - 36, YouCam version 7 upgrade (I see that the virtual driver is listed in Device Manager).  I checked the bios settings.  I know that the cam worked a while back when the Win8.1, but I've noticed problems with software such as Google hangouts, where the video would freeze.  It stopped working before the upgrade to Windows 10.  The upgrade has apparently not helped issues.

    I managed to 'somehow' get the cam to work during the test on some live streaming (software Opensource Broadcast).  After testing the software, the device has stopped working again.

    Image devices is NOT listed in Device Manager, and thusly TrueVision HD should not be seen.  The only thing I can find is under 'Sound, video and game controllers' where is the version of Cyberlink Webcam 7 virtual driver.  Even with YouCam 5 installed before the upgrade, the original driver was shown with the same situation again.

    When I click on the "Show/Hide Action pane', then select 'Other Actions' to reveal hidden items, image devices is still NOT listed.  I do see it 2 hours before this announcement, but I tried to uninstall, and then reinstall via search machines.  He can not find.

    However, there is a list for "unknown USB Device (peripheral Descripter request Failed)."  I have uninstalled/reboot/re-installed several times with different installation procedures and uninstalling various programs.  I'm virus and malware free.  I ran scans to achieve this.

    I'm to the point that I've done all I can do and I'm afraid that all that is left is that I buy an external webcam.

    Ho both

    the first solution is to uninstall the graphics driver restart and install a graphics windows 10 driver

    second solution install the new drivers for YouCam

    http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71830.exe

  • How can I activate my HP TrueVision webcam (HP Envy dv7;) Windows 8)

    Really, I'm losing my patience here. My laptop is brand new. I remember the first time I started it, I clicked on CyberLink YouCam and the machine worked. I even took a picture with her.

    Since then, I try to activate the webcam and it doesn't work. I wanted to video chat on Skype but the webcam was not enabled, there is no choice of webcam.

    I've read that if you go on Facebook and click 'Change your profile picture' and then 'take a picture' it activates the webcam, but not in my case.

    When I run CyberLink YouCam, it says that he has not found webcam and if I activate it if I a.

    So here's my question: how to turn on the webcam? Please, give me the instructions on how it works. What I have to press the key combination or whatever.

    I'm the HP dv7-7202eg with Windows 8. Bought and used in Austria, if that information makes a difference :-)

    If the webcam was working before, it may be "stuck".  If this is the case, then a reset can throw everything is free and you'll be "back in business" in a few minutes.  If the reset does not fix it, there are a few more options.  Stop when it works.

    Downstairs is a Help Guide that goes over the tests and the options you have available on the software to help you solve the problem.

    This is a whole new system. If all else fails, please do call HP and ask for help!  Just because the webcam worked before doesn't mean it works now.  These webcams little are fragile and they can break - the wires are tiny and they can be crushed, twisted or broken at any time.  If the tenacious webcam does not work, call HP and ask for help.  Something may have been missed or nit can be broken!

    Contact HP

    Try this simple Reset:

    Laptops - forced Reset to solve Hardware and Software issues-battery not removable

    OR

    Laptops - use Hard Reset to solve Hardware and Software issues - removable battery

     

    =====================================================================================

    Is your driver installed?

    Cyberlink YouCam sp59986

    NOTE name and location -likely the *.exe file to save to "downloads".

    • Install the software / driver installation package: If you have control of "Admin", you can highlight the package and "double-click" to install, if not right click, select "Run as Administrator" and install.

    =====================================================================================
    If delivery to zero and the driver Installation bring no joy:

    • Please close all applications and restart the notebook
    • Press the switch and as Notepad starts, tap on the ESC key to enter in the Start Menu
    • Select F10 to open the Menu of the BIOS
    • Press F5 to load the Defauls (could be F9 - see the bottom of the page for the correct key)
    • Using the ARROW keys to navigate, select YES and press on ENTRY.
    • Leave the system completely load (start-up) and connect
    • Splash screen > Desktop > Windows key + X > Device Manager
    • Check the device for the HP TrueVision Webcam Device Manager

    ====================================================================================

    Update the BIOS

    You can check to make sure that your BIOS is updated to the latest version.  If needed and you decide to do, you can opt for the update of the BIOS.

    ENVY of HP dv7-7202eg Notebook PC drivers & downloads

    Update the BIOS:

    • Disconnect all the USB drives
    • Always run power cable
    • Do not touch the system while the update is in progress
    • Optional: leave wireless touch YOU, but turn off the router (make sure that there is no interruption)

    ====================================================================================

    The "Webcam all things ' for Windows 8:

    Laptop HP TouchSmart and PC AiO - Webcam troubleshooting (Windows 8)

    Good luck!

  • Pavilion dv7-1245dx Hp TrueVision HD web cam does not. It has worked before.

    Thinking that it is a hardware driver not knowing how to find the TrueVision HD internal.  I used the viewfinder to see if all the drivers are up to date.  Used hp recovery to check for problems, everything is good.   Think the lens must be truned on.  All this is after a new fatory reset.  Yahoo Messenger is either not found. Thank you

    Hello

    Update

    I understand why internal webcam not found.   All I had to do was install cyberlink 1002 Hp drivers and reinstall the Applications.

    As I understand it there is only one two cyberlink reinstalls one is 3.5 and the other is 1002.

    Both on the same page 1002 is located about 15 lines under the first.

    Hello

    Update to this issue:

    I understood why the CYberlink Youcam found internal unit. All I had to do was install cyberlink 1002 Hp drivers and reinstall the Applications.

    There are two cyberlink reinstalls a 3.5 and the other 1002.

    Both on the same page 1002 is located about 15 lines under the first.

  • HP Envy 15t: problem of HP TrueVision camera after upgrade to a different version of the factory Windows 8.0

    Webcam is dead.  During the launch of software or application, the light (hardware access) but will immediately switch with loop No.-camera photo/camera.

    It does NOT work.

    Try opening Windows camera - and I can look at device manager freak out and flash camera, without camera, camera, no camera... over and over.  If I turn off the device, then the application stops sending looping error messages and said without a camera. (yes I know I disabled it, but the loop tells me that it is a specific driver problem).

    I uninstalled the device, permis allowed Windows to detect, yet install base driver. Now instead of HP TrueVision HD, in Device Manager it detects USB video device.

    I need to find a COURSE working DRIVER for HP TRUEVISION HD WEBCAM

    I visited every thread on this forum, visited each Microsoft talked to YouCam, thread AND to HP, I was told to factory reset my laptop, but after 4 times by HP USB restore factory reset did not work.  I didn't want to send in my laptop, it is a driver issue, which is quite clear.

    Where can I find a driver, no - only the driver software?

    Thank you.

    Hi @petako,

    Thank you for your super fast response. I review the post. Please try to install a compatible driver from this link: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-as100-notebook-pc/12499192/model/13386595#Z7_3054ICK0K8UDA0AQC11TA930C7

    Go to "Input devices" and "HP TrueVision Full HD (FHD) RGB - IR Webcam Driver" from the link to download and install it.

    Need a compatible driver for your webcam.

    Please visit this link to install the Youcam software: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-j100-quad-edition-notebook-pc-series/6521359/model/6521361#Z7_3054ICK0K8UDA0AQC11TA930C7

    Go to "Multimedia software" and "Software Cyberlink YouCam" from the link given below to download and install it. Link: http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-j100-quad-edition-notebook-pc-series/6521359/model/6521361#Z7_3054ICK0K8UDA0AQC11TA930C7

    I hope this helps! Please let me know how it goes. If it helps, please mark this message as "'Accept as Solution". " If you need help, let me know and I will gladly make all that I can to help. If you want to say 'Thank you' for my efforts help, click the ' Thumbs Up ' to give me a Kudos.

    Take care and have a wonderful week ahead.

  • Drivers Windows 7 x 64 HP Pavilion 17-e047so

    Hi, I got my pc for Windows 7 x 64, just to realize this system is not official supported. Can anyone please help me find the drivers for the pc thanks?

    Data sheet:

    Intel Pentium 2020 M

    Intel HM76 Express

    AMD Radeon HD M 8670

    Wi - Fi, USB 3,-HP TrueVision HD webcam

    Hello:

    Follow steps 1-4 to get the video to work...

    1 install the Intel chipset driver and restart.

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=816&DwnldID=20775&keyword=chipset+ins...

    2. install the Intel graphics driver and restart.

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&DwnldID=23714&lang=eng&OSVersion=Windows%207...

    3. download and install MS .NET Framework 4.0.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=17851

    4. download and install the latest amd catalyst driver beta.

    http://support.AMD.com/en-us/KB-articles/pages/latest-catalyst-Windows-Beta.aspx

    Then you should be able to use these drivers for the rest...

    Audio: Accept the agreement.  DL and install second driver on the list.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=24&PFID=24&level=4&Conn=3&DownTypeID=3&GETDOWN=false

    Ethernet: DL and install second driver on the list.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=14&PFID=7&level=5&Conn=4&DownTypeID=3&GETDOWN=false

    Card reader: DL and install the driver first on the list.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=15&PFID=25&level=4&Conn=3&DownTypeID=3&GETDOWN=false

    USB 3.0:

    http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359407&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118604_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    Intel Management Engine Interface:

    http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359407&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123859_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    ProtectSmart:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-116584-1&cc=us&DLC=en&LC=en&OS=4132&product=6454659&sw_lang=

    Webcam:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127341-1&cc=us&DLC=en&LC=en&OS=4132&product=6454659&sw_lang=

    In order to give me the link for the driver for the wireless card you need, please follow these steps...

    Go to Device Manager and click on the network controller needing drivers.

    Then click on the Details tab at the top of the control of the network window.

    Now, you see a drop-down list of property and it is set by default to the Description of the unit.

    Drop down on it and select the second item in the list (Hardware ID).

    After the first string of characters that start with PCI\VEN.

  • webcam HP truevision hd not detected

    I put this laptop HP 15-r007tx & installed windows 8.1. I have all the drivers for it except driver webcam driver.i installed cyberlink youcam it says "no webcam detected".

    imaging device is not listed in Device Manager, I think it is software or a driver for hp truevision hd webcam, because I saw in another laptop even since its not installed in my laptop maybe webcam is not detected.

    Please help me fix my webcam

    Thank you

    Hello @Lokesh-M welcome on the HP Forums.

    It seems you are trying to get the webcam doesn't work in you laptop, it is not detected. I will try to help you with this.

    I would say from this document:
        Webcam troubleshooting (Windows 8)

    Alternatively, you can try if you are looking for the driver and software, here are two methods.
    1) HP Support Assistant
    2) Drivers of laptop HP 15-r007tx , by using the option scan from this page.

    Please let me know if the above has been able to help you.
    Thanks for posting on the HP Forums.

  • No drivers for Windows 7 for HP Pavilion G6-2260sh

    Hello

    I recently bought a laptop HP Pavilion G6-2260sh. on the site of HP Unfortunatelly there are only drivers for Windows 8. I don't want Windows 8, I need Windows 7 operating system.
    When I got the laptop there is an installed Windows 7 Ultimate with drivers. So it must be drivers for Windows 7 for HP Pavilion G6-2260sh... somewhere, unfortunately I messed type of windows and now it needs to be reinstalled. I asked a few questions autour and the guy who sold me the laptop and this is the situation:
    My laptop is with AMD processor and video card. He told me to reinstall what version of Windows 7, I want, then install the wireless card and ethernet so I can connect to the Internet. Then download and install a small program called "amd autodetect", this program will automatically find and download all the drivers.

    I don't have ethernet internet at home, I have only wireless.

    The problem is: after installing Win 7 how I'm supposed to install the wifi card to get this internet connection and deal with the AMD AUTODETECT program with all the drivers?

    Could you point me to somewhere I can find a driver for the wireless card. ? If there are drivers for everthing will be great! I'm looking a lot.

    This is the laptop (I DIND'T know what is relevant, while I posted everything)

    HP Pavilion G6-2260sh

    Microprocessor: 2.5 GHz AMD Dual-Core A4 - 4300M APU

    Chipset: AMD A70M FCH

    Memory: 4 GB DD3

    Video graphics card: AMD Radeon HD 7670 M (1 GB DDR3 dedicated memory)

    Hard drive: 500 GB SATA (5400 RPM)

    Multimedia drive: SuperMulti DVD +-R/RW with support double layer

    Display: 39.6 cm (15.6 ") HD BrightView LED backlit (1366 x 768)

    Network card: integrated 10/100 BASE - T Ethernet LAN

    Wireless connectivity: 802.11b/g/n; Bluetooth

    Sound: Speakers Altec Lansing with Dolby Advanced Audio

    Keyboard: Size texture style island with numeric keypad

    Pointing device: TouchPad supports multitouch and power button actions

    External ports: digital media card reader! VGA, 1 HDMI, 1 headphone, 1 micro-in, 1 USB 2.0, 2 USB 3.0, 1 RJ45

    Camera: Built-in digital microphone HP TrueVision HD Webcam

    I am a woman and not much of an installer so I'm stuck here somehow. I know how to install the operating system and drivers if there are drivers. But I have no drivers and do not know what to do.

    If you have any other suggestions outside the "amd autodetect" program, we invite you to share them.

    If I have no other option than "amd autodetect" I'll need to install the card wifi somehow. Y at - it universal driver for wifi for HP Paviliom cards?

    Thank you!

    Hello

    Sorry for the delay in response, please follow the steps to perform the Startup Repair in Windows 7. Who won't ask product key.

    http://www.SevenForums.com/tutorials/681-startup-repair.html

  • (HP TrueVision HD) webcam is not detected in dv6-6179er.

    After the installation of Windows 7 Ultimate 64 on my dv6-6179er I expericed integrated WebCam (HP TrueVision HD) cannot be set. I tried to implement the package of drivers from the official site, but it was not useful.

    Unfortunately, I wasn't able to find a specific driver for the WebCam for dv6-6179er.

    Device Manager.

    Thank you!

    If your laptop is still under warranty (standard warranty is one year) then I suggest you to contact HP for warranty repair. In other words, unless you choose to open it on your own to reinsert the conector webcam, you did all you can do.

    Best regards

    ERICO

  • HP 15-r045sr: need some drivers for HP 15-r045sr

    Hello.

    Please, help me, I need some drivers.

    Network controller

    PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C & REV_00
    PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C
    PCI\VEN_1814 & DEV_3290 & CC_028000
    PCI\VEN_1814 & DEV_3290 & CC_0280

    SM Bus controller

    PCI\VEN_8086 & DEV_0F12 & SUBSYS_2213103C & REV_0E
    PCI\VEN_8086 & DEV_0F12 & SUBSYS_2213103C
    PCI\VEN_8086 & DEV_0F12 & CC_0C0500
    PCI\VEN_8086 & DEV_0F12 & CC_0C05

    PCI device

    PCI\VEN_10EC & DEV_5229 & SUBSYS_2213103C & REV_01
    PCI\VEN_10EC & DEV_5229 & SUBSYS_2213103C
    PCI\VEN_10EC & DEV_5229 & CC_FF0000
    PCI\VEN_10EC & DEV_5229 & CC_FF00

    PCI encryption/decryption controller

    PCI\VEN_8086 & DEV_0F18 & SUBSYS_2213103C & REV_0E
    PCI\VEN_8086 & DEV_0F18 & SUBSYS_2213103C
    PCI\VEN_8086 & DEV_0F18 & CC_108000
    PCI\VEN_8086 & DEV_0F18 & CC_1080

    HP Truevision HD

    USB\VID_04F2 & PID_B40E & REV_6934 & MI_00
    USB\VID_04F2 & PID_B40E & MI_00

    AND (looks like it's my mouse)

    REV_0010 & USB\VID_13EE & PID_0001
    USB\VID_13EE & PID_0001

    You are the very welcome.

    So, I just owe you the pilot of the universal camera... back to the site, here it is...

    http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_141708_1&swEnvOid=4058

    You will also need the cyberlink youcam software...

    http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_133024_1&swEnvOid=4058

    You can try to uninstall the device mouse, reboot and see if it is properly installed.

  • Laptop of HP 2000 2B19WM: drivers required for laptop HP 2000

    OS: Microsoft Windows 7 Professional (64 bit)

    Type of system: PC based on x - 64

    Model: HP 2000 Notebook PC (2B19WM)

    BIOS: InsydeH2O Version CCB.03.72.35F.47
    Processor: AMD E-300 APU with graphics Radeon (TM) HD (2 CPUs), ~1.3GHz

    Device Manager is showing two unrecognized devices, their name as well as hardware ID are given below:

    Ethernet controller

    PCI\VEN_10EC & DEV_8136 & SUBSYS_188B103C & REV_05
    PCI\VEN_10EC & DEV_8136 & SUBSYS_188B103C
    PCI\VEN_10EC & DEV_8136 & CC_020000
    PCI\VEN_10EC & DEV_8136 & CC_0200

    PCI device

    PCI\VEN_10EC & DEV_5229 & SUBSYS_188B103C & REV_01
    PCI\VEN_10EC & DEV_5229 & SUBSYS_188B103C
    PCI\VEN_10EC & DEV_5229 & CC_FF0000
    PCI\VEN_10EC & DEV_5229 & CC_FF00

    1. I will be grateful if I be informed the appropriate drivers.
    2. I also want to know that this is any more devices that are not detected by Device Manager because I think it is bluetooth in this model and the Device Manager does not show bluetooth devices.
    3. Other imaging devices in Device Manager show HP Truevision HD, how can I use this camera to take pictures? This device does not appear in the 'Cameras and Scanners to the view' section of the control panel.

    Thanks in advance.

    Hello

    Try the following drivers.

    http://ftp.HP.com/pub/SoftPaq/sp56001-56500/sp56461.exe

    http://ftp.HP.com/pub/SoftPaq/sp56001-56500/sp56467.exe

    Kind regards

    DP - K

  • Windows on hardware drivers from Bootcamp

    Hello

    When Windows 7 is finally installed, it seems as it lacks the network drivers and therefore it is impossible to get online. Is there something I can do to get the drivers advancing him?

    Thank you

    Download your year/model Mac-specific drivers to install Windows 7 and previous versions on your Mac with Boot Camp - Apple Support and run setup.exe from the folder of side Windows boot camp.

  • Big problem in the finder then the copy of the file trought different drivers

    For my work, I download and archive about 100 GB of photos every time.

    After upgrading to Mac OS sierra I meet big difficult.

    1 copy a lot of files require a lot of time more instead of last osx (about 4-5 times more)

    2 - from multiple instances of copy beginning with a lot of delay (approximately 5-6 minutes after the control drag & drop or copy/paste)

    3 - once the completed instance disappear and always with "0 file to the end" for a long time (about half the time of the copy) and in any case until all istances have been terminated

    4 - after all: not all the files are copied (the last time about 300 files are lost in a total of 4000)

    before all the reactions:

    -all my system works perfectly before the sierra of macos

    -all my drivers are fully working (tested in ather Mac without sierra)

    -a speedtest with the blackmagik tool say that the system can still run at full speed

    -If a script third spear the copy no problem

    that: in my experience, the question is on sierra finder.

    clearly, I can't work with this type of system, that:

    When apple will fix problem of che?

    How can I return to osx than el capitan without lost my documents and applications?

    Thank you

    > How can I return to osx el capitan without lost my documents and applications?

    This link is for El Capitan, but it also applies to the Sierra:

    OS X El Capitan: revert to a previous version of OS X

  • Intel graphics drivers

    Then I looked around my graphic driver updates and I don't really know where to go.

    The Intel Web site has NONE of the Mac (proof https://downloadcenter.intel.com/product/80939/Graphics-Drivers) compatible graphics drivers, and is the Intel Windows drivers update utility only.

    First question; If the Mac comes with so many Intel drivers, why does it seem like Intel does not give a shit about us?
    Second question; How to upgrade my drivers?

    Are equipped with all the necessary drivers for the graphics units Intel Mac Minis running OSX / integral with the OSX provided by Apple. No additional drivers/updates are available except an OSX update or update OSX

  • anniversary 10 Windows update breaks the bootcamp drivers

    I bought the home edition of windows 10 must be installed with bootcamp on my Mac Pro (latest version).

    After a few seconds the bootcamp drivers installation, I get a blue screen saying "kernel Security Check Failure. I tried to re-parititon and re - install windows with bootcamp 10 several times and the results are the same. I found an earlier version of windows 10 online and when I tried to install it, the problem goes away. but then when I update this old windows 10 with the update of the anniversary, the problem appears again. so I guess that the problem is related to that! in safe mode I get no blue screens. today I intend to try to uninstall the driver of each training camp in a tower, until I tell me what is the cause of blue screen. so far, I removed the graphics drivers, but the results are the same.

    If anyone can provide all the information on how to study this issue further away, or maybe even solve it, I'll appreciate it more! Thank you

    My Sepcs are:

    Graphics card: Dual AMD over-pants D300

    Processor: Intel Xeon E5 1620 v2

    Memory: 12GB DDR3

    I suggest you that stay with the working version. Please see Re: Windows 10 anniversary + Boot Camp = Assembly is more Mac partition for more details.

Maybe you are looking for

  • Satellite Pro A200: Card reader does not work after installing XP

    Hello... I deleted Windows Vista from my Satellite Pro A200 for XP Home.I'm much happier with the machine now, but I am unable to get any response from the card reader. There is no mention in the manual supplied with the machine.I cannot find any ref

  • The satellite Pro A200 value-added package upgrade

    Alert of this Toshiba Tempo that an upgrade is available for the VAP.Download this update gives three packages that are options for "nobutton", '2button' or '6' - what exactly are these references to?Has anyone tried this update indicating the earlie

  • Remove the icons from borrowed Col

    I would like to remove all the excesses of the files/icons that have built up on my system. Customize right click on the choice of task bar and then last used items?

  • EA4500 networkspeed ports...

    Where can I see the speed of the networkconnection individuals 4 ethernet ports? The EA4500 shows the networkspeed of the connected computer? Thank you...

  • SOLVED: Unable to scan Color Laserjet cm 2320nf MFP

    When I try to scan anything happening with scanner. After a few minutes, there is a dialogue box that appears "data transfer...". ", and then disappears. Tried to disable the firewall, but no difference. HP scan diagnostic tool finds the scanner but