HP update software utility

I am running windows xp 3. 32 bit, never had a problem to start the software utility from HP update so far. He said that there is an update for it 5.005.000.002. I downloaded it and when I run it I get a box with a red circle with a white X inside and ok below. Anyone out there have any suggestions? Thank you

I did as suggested. I uninstalled the program and then rebooted the system. Then, I went to HP site s and downloaded the update and installed utility. I then ran the program and the same problem happened. If I can find the old version of this I guess I can install it and use it and forget updateing it. Unfortunately I can't do a system restore because I don't have the old restorations. Thanks for trying.

Tags: HP Desktops

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