OfficeJet Pro 8100: Officejet Pro 8100 won't print color after update software on Mac

Similar Questions

• my hp officejet pro 8600 won't print from my ipad.

  my hp officejet pro 8600 won't print from my ipad. ?

  Hello

  Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
  If this does not help, let me know and I'll see what I can do.

• HP Officejet 7500 E910 won't print black

  My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.

  Here is a document that I found, don't know if you've tried all these steps:

  http://support.HP.com/us-en/document/c04238061

  Good luck!!!

• grayscale to offshore office 8600 pro won't print color

  A grayscale on for a couple of prints, but now off greyscaleis, 8600 pro office does not print color. A few color cartridges replaced lately. Also had to make a re-install because that wireless was not working

  Hi gbflater,

  I would like to allow you to print in color again. You print from a Mac or a Windows operating system and which version?

  While I wait for you, please use the following document, it can solve and no further action will be necessary. Printer cannot print black ink or color ink, or prints blank Pages.

  Fingers crossed!

• First pro cc application failed to start properly (0xc000001d) click on OK to close the application. I get this message after update software. Help, please

  First pro cc application failed to start properly (0xc000001d) click on OK to close the application. I get this message after update software. Help, please!

  Hi RC,.

  Update first Pro CC 2015 (9.2).

  Thank you

  Kevin

• HP officejet 8100 do not print color

  Hello

  Have a new Officejet 8100, which printed color for 3 weeks - only 51 leaves it. All cartridges are 80% full.  After printing of not a few days the color on the printed page was various shades of gray.

  A print test page shows all cartridges different gray printing, except one that prints blues aqua dull.

  Installed the printer on a win xp operating sysem to eliminate software problems on my win 7 64-bit system, but still exactly the same problem, so must be something in the printer, I guess.

  The ideas of the most popular resolution, or look back at the store would be the next step.

  See you soon

  Hello NZLee,

  Welcome to the Forums of HP Support!

  I see your Officejet 8100 color will print does not correctly, you can try to clean the print heads. For the steps to clean and other steps, take a look in this HP document: Troubleshooting print quality problems.

  I hope that the steps above help to get the print color correctly again.

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• Does everything except officejet 6500 still won't print black not - help!

  Hello

  HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week.  Quickly, I ordered new ink and replace the cartridge.  When he wouldn't even print I started troubleshooting and followed all the steps.  After cleaning the print head, a few letters of a printed page, but no more than that.  This gave me hope so I ordered a new print head, which was installed today.  No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated.  Still no improvement. only a few shadows black letters.  It is by generating messages "alignment" or "ink system failure".  So now, I replaced all the ink cartridges and the print head.  It prints color but not black.

  Really, I love this printer and have had no problems in the past.  It's only a little over a year and I do not use it too.  I didn't do a new printer and now that I have invested $100 in ink and Geraldine Chief I would like it to work.  Help would be greatly appreciated!

  Thank you

  Marene

  Hi John, I was afraid of that... but thank you for your time and your advice. Marene

• OfficeJet Pro 8100: Lost my printer drivers (after a Windows 10 update)!

  Hello

  After the recent Windows 10 updates (one installed on Christmas day), I lost my (custom installed) to the printer drivers. No big deal I thought, ONLY MIcrosoft MOST inconvienience - I'll reinstall just them. But when I open the properties of the printer Panel, I found that ALL ADVANCED TAB where I needed access to reinstall drivers is now GRAY and completely unaccessable! I not only lost my custom drivers, I also lost my second tray of the printer (installed optionally) capacity! YES, MERRY CHRISTMAS!

  Now I need help to reinstall (they gave me specific instructions for installation, so I won't bumble worse trying to install them differently (as a regular driver) without confirmation first.)
  This is a PERFECT EXAMPLE of why we should be allowed to choose for outselves when and what updates to install on OUR computer! I checked the Windows Update history and there is NOTHING there that would strike even he would have had to change printer drivers, nor I anthing that would affect them being changed (for example, allowing control HP from my PC to automatically updated drivers), but clearly something changted them.

  What I HAD... I use a printer Officejet Pro 8100 bought two years ago February next with the option second tray of the installed printer. I also use Officejet 8600 drivers in order to be able to print my graphic files properly (these drivers were recommended on this forum once I have posted having problems printing after the first installation. These drivers worked PERFECTLY in all of my PC (running Windows XP, 8.1, and 10), but now with the missing options, everytting is printing through the upper status bar (where I have a THICK paper). I don't have the ability to choose which try to print (Tray 1 or 2), and I need to change paper whenever I want to print on different paper (I always had a THICK paper on top (Tray 1) and plain paper in the lower part (tray 2) because it would not print thick paper from the tray at the bottom.

  To use the 8600 drivers, I was given specific instructions (on this forum) on install in the section "NEW DRIVER" of the ADVANCED TAB in the properties of the printer. Now that I don't have access to this tab, I need to know if there is a way to access new (my preferred method) OR another way to install (for example just install them as if I would install the printer (8600))?

  It's free enough explainatory tab FULL area is GRAYED OUT, but in case there are any doubts, I have attached is a screenshot showing what he looks like.

  I apprecate any help you could offer.

  Kind regards... Chugbug

  

  OK, now it's really WEID!

  I tried during the last 24 hours to get to the Panel in question, including the restart of Windows at least half a dozen times without success.  But now tonight after that I dug around the different tabs, once again, INCLUDING clicking on through security and permissions panels (but not to make changes) AND for posting my question here, all in the advanced Panel was suddenly accessible once more!

  I reinstalled my 8600 drivers again, then reset my printing (default) preferences (paper 2 / plain plateau), and everything is good again (kumbaya...)!

  Good thing, I took a screenshot of it (grey) or I can't believe myself!

  Happy holidays!  Chugbug

  Screenshot showing access with my 8600 drivers installed:

  

• OfficeJet Pro 8600 won't print multiple copies

  
  

  In fact, I had tried the first part of what your recommended yesterday.  But could not remove the software successfully, leading to nothing working. I checked my warranty status and I was still under warranty so I called support directly.  An uninstall 3rd party program was necessary to remove the old software, so I was able to download the latest version you have recommended.

  Thank you for you answer.

• HP Officejet Pro K8600 - won't print

  The power light on my printer just keeps flashing.  No other light is on, the cartridges are fine as well as paper etc.  I just deleted from the print queue, made sure he was not suspended or rebooted in offline mode, the computer, unplugged and restarted the printer, restart the print spooler and the light keeps flashing and does not print jobs that I try to send including the test etc.  I also ran the doctor of printing & scanning HP as well as the Microsoft FixIt for printing and the two did not detect any problems.  Any ideas?

  (windows xp)

  Nevermind, found the problem, a faulty print head, see that the light flashes also the angle I was watching everything, found when I went to double check for jams etc.

• HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

  My HP Officejet Pro 6830 stopped printing in color.  All cartridges are new HP cartridges.  I took all those out and reinstalled them but even that prints black.  I have done a clean print head and alignment but still only prints black.  I went online and downloaded all of the software for this printer and still only black print.  Any ideas how to solve this problem?

  I have another 3 months on my warranty.

  I called HP Printer Support nd everything I had to do was go through all 3 levels of print head cleaning.  Now my HP Officejet Pro 6830 print in all colors.

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• OfficeJet pro 8000: does not print color Cyan

  I have printed about 20 photos and color was great. All of a sudden the color gone wrong. Printed a test page and black, yellow and Magenta were perfect, but lacked the Cyan completely. All the ink levels were 50% or better, Cyan was 80%. Printhead status was listed as 'good '. All HP cartridges. There is problem when printing on Kodak Easy Share, later tried on Photoshop and Microsoft Word with the same results. Help would be very appreciated.

  roger232

  Hello @roger232 , welcome to the forums!

  I read your post on "Print quality" issues you have experienced with your Officejet 8000, and I wanted to answer you with my suggestions.

  I would recommend troubleshooting using the guide I posted for you below. Cartridges seemed its OK for me personally however, the problem may be with the printhead (s), and it is still possible with a good read to them (as you mentioned). Give a procedure and if the problem persists, call us directly to discuss your printing with HP options. I'll leave details below as well!

  Troubleshooting print quality problems

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Tuesday, thanks for posting in the community!

• HP LaserJet Pro M252dw: Won't print - HP LaserJet Pro M252dw drawer of toner cartridge does not retract

  Toner HP LaserJet Pro M252dw cartridge drawer does not retract.  The small blue drawer pull is out there is no way to open the drawer.  This flaw was not discovered until I needed toner, 5 months later - this printer was bought in January 2016 and worked well.  Now, it's just a big box of heavy using the space in my office.

  I can't be the only person with this problem printer!

  Thank you

  JQ

  Hello @jakehuesand welcome to the Forums of HP! Although I would like to help you with your M252dw, I'm not sure that I can do on one piece broken other than suggest that you call us. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you want to: check your warranty status.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Feel free to post again if there is anything else I can help you with that.

  If my answer meets your needs, please click Accept button Solution below to report your post as solved. Thank you.