HP6210 WHILE WE - can send faxes; Can receive FAXES... BUT NOT both

I have a 6210 HP on a Vista system and recently reloaded the OS and software HP 6210.

If I put the HP go, I can send faxes, if I put another way, I can receive faxes, but cannot make the software both send and receive.

I have two phone numbers... a voice for the mail, a fax (with distinctive ring).

HP tells me that it is a problem of H/W.  If so, then why, according to my installation software can either SEND ok... OR on my installation software affecting RECEPTION OK.

Any HEP would be appreiciated.

[email protected]

Charlie

First of all, forget the software. It has nothing to do with the sending of faxes. Now since you have a ringtone, press the Setup button > advanced fax setup > Distinctive ringtone and select the ringtone to your phone line type. Now the printer receives faxes that runs through the phone with the distinctive ring number. Make sure you keep the auto answer option on. If it works, then sending faxes should not be a problem.

Tags: HP Printers

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