OfficeJet 7310 all-in-one will send faxes but not receive them!

Similar Questions

• OfficeJet Pro 8600 can send faxes but not receive them?

  I recently purchased the Officejet Pro 8600 and fax send function works fine, but there will be no more. Any thoughts why?

  Hi Sheckaman,

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c02891758

• HP OfficeJet 7310 all-in-One used to have the support of .pdf. Under XP. Have a legal version of Adobe 9.

  HP OfficeJet 7310 all-in-One used to have the support of .pdf.  Under XP.  Have a legal version of Adobe Acrobat 9 Standard.

  Will have problems with the printer fax function.  Has chosen to re - install the software disk.  Came across all sorts of questions.  Downloaded the latest drivers for 7310 / XP.

  Now the .pdf is not available.

  List of available options: HP Imagzone Express, e-mail, Microsoft Word, Paint, Microsoft Photodraw, Adobe Photoshop Album 2, Adobe Photoshop, Microsoft PowerPoint and save to a file.

  Used to have Adobe Acrobat.  He want to come back.

  Hello

  My suggestion: scan of Acrobat, it is much easier to control. Simply open Acrobat, create the file from a scanner.

  Kind regards.

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!

• HP Officeject 7310 all-in-one will print but does not copy

  I have an HP Officejet 7310 all-in-One printer will print and scan, but will cease to copy.  Can someone help me with this problem?

  Another thing to check - in the front, press the Menu key, select Type of paper, plain paper, copy OK and then press start copy in black.

• HP OfficeJet 7310 all-in-One slow takes 15 minutes to print the page

  Why my HP OfficeJet 7310 all-in-One printer suddenly run so slow it takes 15 minutes or more to print a page? I use MacBook with OS 10.7 Lion and reinstalled the latest drivers that have been for OS Snow Leopard. How to speed this up?

  Hello

  If the same behavior appears in copying autonomous

  Even though the USB cable is disconnected, so the computer is without impact on the device and not related to the problem

  By the information provided, the problem is with your printer hardware

  However, make sure that your cartridges are without impact on your printer

  Make sure the expirations of ink did not both for black and color, as well, try to isolate the problem and check if cartridges it may as follows

  Remove the color cartridge and try to print from the computer

  Now repeat the same thing with black ink only

  If the problem occurs with a specific cartridge only, replace the cartridge.

  If the same behavior is displayed for either of these tests, I suggest you try a different power outlet. If there is no change yet, contact the HP call center in your area, in an attempt to reset your device.

  It is our last chance, otherwise it will repair the product

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• -What is the HP Officejet 7310 all in one able to print wireless

  -What is the HP Officejet 7310 all in one able to print wireless

  What operating system?  If Windows and with the printer connected to the router via Ethernet, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

  What did he say?

• HP officejet j4580 all-in-one will not print from the internet.

  My officejet j4580 all-in-one printer does not print all that I try to print from the internet, or in microsoft word.  I tried to reinstall, but it gets stuck at 94%, and it took almost 3 hours to get to this point.  What can I do?  My operating system is vista from microsoft.

  Hello

  Here are a couple of things to try.  I would first start by download and run the Diagnostic Print utility.  IF this isn't clear, then try the document on the internet printing problems.

  Print Diagnostic Utility

  Problems printing from the Internet

  See if one of these help.

• OfficeJet 7310 all-in-One: activate the Web Services and printing of Tablet

  I can't find a way to enable Web Services on my 7310 all-in-One.  It is connected by wire to my internet router, and I use the built-in print server.  ePrint online information, says this printer is supported.  When I go into the ePrintCenter registration page, or when I go into the app on my Android tablet, it won't give me an option to manually enter the printer and can't find the printer on my home network.  All this suggests that I should update the firmware of the print server, but I can't find a way to do it.  Any help would be welcome.

  Ok. I found my own solution, but the documentation is really bad.

  The answer is: If you select document, it gives you the choice of the printer on the wireless network, even when not compatible eprint. But who knows? I would have thought to implement a printer first.

• OfficeJet 7310 all-in-one auto 2-sided printing problem

  Printer all-in-one Officejet 7310 with auto 2-sided does not even appear as a printing options in Windows 7. Is there a driver that will solve this problem?

  Babe7 salvation,

  Can you make a standalone copy from the glass?

  Can you make a standalone copy of the ADF?

  Follow the steps outlined in the document below.

  The ADF (ADF) captures no paper

• I have a HP Officejet 7300xi all-in-One printer scanner fax

  The Hp Solution Center does not open. When I double click to open it a message indicating "no HP devices have been detected. HP Solution Center will close now. I tried to uninstall the program and then reinstall it with no luck. Nobody has solved this problem?

  Thank you for your concern. I contacted HP through a chat session and received the information below to try to remove and reinstall. Well so far it seems to work. If someone else is having a similar problem, they should at least try this method.

  Here are the steps to manually uninstall.

  (1) unplug the printer from the computer or network.

  2) click on the Windows button on the computer.
  
  (3) type folder in the box and press ENTER to open it.
  
  (4) locate and click 7zs2b7.tmp file to open it, if not, check for any file starting with 7z.

  (5) open this folder and then find the Util folder and open it.
  
  6) double-click the CCC folder to open it.
  
  (7) double click on Uninstall_L3
  
  NOTE: For 64-bit, the uninstall file will look like and Uninstall_L3_64 for 32 bit, it will be Uninstall_L3

  Now, restart the computer and reinstall the driver software of all the features by using the link below.

  The document reads "HP Officejet and Photosmart full feature software and drivers.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-47754-1 & LC = on & DLC = in & CC = US & Product = 391189 & os = 2093 & lang = in

  Download as follows:
  ===================

  Click on 'Download only' option and select 'save '.
  Save the file to your desktop.
  When the download is complete, double-click the downloaded file and select "Run". This will install the all-in-one software.
  Once the installation is complete, restart the computer.

• OfficeJet 7310 all-in-one: HP Solution Center software

  I use "HP solutions Center" scan on my 7310 all-in-in-one software. I have upgraded to Windows 10 & it worked just fine. I just got the latest update of Windows-10 last week. Now, HP Solution Center does not open. When I click on the desktop icon I get anything other than an alert tone - no other indication of what was wrong.

  I uninstalled the driver & it is reinstalled from the HP site - no change.  I have Windows-10 was last updated. I used the diagnostic tests HP & test progs and I know for printer and scanner will not work. The problem seems to be in the service of the HP Solution Center software.

  Also I tried to download the app 'HP Scan & Capture'. It won't download-

  Help, please.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How do I uninstall and hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• OfficeJet 7310 All in One: Officejet 7310 and Windows 10

  A driver Windows 10 will be available for the Officejet 7310 printer?  Not clear about the downloads for this printer page.

  Thank you

  Cory

  The Windows 10 for the Officejet 7310 driver is available for download from HP here.  This is the version 14.8.0, updated December 5, 2015.