HP6510 - Paper Size Mismatch - all settings are Correct

Hi - I know that there is a support for this position, but it did not solve my problem.

I am trying to print wedding invitations on Premium paper with a custom size of 5.85 5.85 x. I have adapted to print settings:

  • Custom size: 5.85 5.85 x
  • Paper source: main sandbox (although I tried all 4 options at this stage)
  • Type of paper: 'Other', 'Plain' and various combos - all without success tried

t\The wedding invitations came with a model by default, automatically imported into correct sizes to the Microsoft Word document. When I print using 8.5 x 11 on regular paper, it is fine. When I change to the custom 5.85 5.85 x size, it does not print.

I have the main tray aligned to the exact width of 5.85, and he still refuses to prnt. He continues to throw the error "paper mismatch".

Help, please!

The driver for the Photosmart 6510 does not support custom paper sizes. You will need to use another driver to make it work. I'll link the steps below.

How to assign other drivers to print in different Versions of Windows

Tags: HP Printers

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