HP8620: Turns the printer off line

Hello

I have a HP8620 printer that leads me in the corners.

Continues to go the printer offline, he worked for weeks without a problem, then it turns off the line almost every day.

I have the latest updates for windows and also the latest driver for the printer.

I stopped the printer spooler and reworded some times it works, I have blowen away the driver for the printer that so many times I'm on it.

The printer was working wireless and I had the problem so it is now connected via a Lan cable and same problem.

Can someone please help the printer was not cheap when I brought. He becomes very close to go in the trash and buy a different brand printer.

ac1961

@AC1961,

Were you able to define an IP static, as recommended in the document to the printer in offline mode? If it's still going offline that I suggest to call our technical support at www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thank you

Tags: HP Printers

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