HPDeskJet - series j610 only prints in color

HPDeskJet - series j610 only prints in color - NO, I'm not ink

Hello

  1. How you want to print? You try to print by using Internet Explorer?
  2. What program you use to print?
  3. The problem occurs with all the files you are trying to print? (To both online and offline files)
  4. You have all your drivers and software up to date for your printer?
Method 1:
You can open the printer Troubleshooter and check if it solves the problem:
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
Method 2:
You can consult the section "include common choices, you will find in this dialog box" in the following article and check whether . Color or black and white (in grayscale) prints are on in black and white.
Choose printing options
Note:
You can also consult the manual of the printer.
 
 
I suggest you to contact HP and check out what they have to say on the issue:
 
 
 
I hope this helps!

Tags: Windows

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