HPG62-225NR Win 7 Home premium, keyboard revealed right click zones

Hello

I've searched the forums and I'm not finding this problem.

Product name: WQ769UA #ABA

Some keys (5, 6,- and decrease its button) make it appear right click in the text box (undo, cut, copy, paste, etc).  This is usually not the first minutes, but then becomes consistent for the rest of the session.

Shortly after turning on the computer, right click for the screen box (back, forward, to help search for text copied etc.) starts to appear when I try to scroll.  After about 15 minutes, it usually stops, although it would begin randomly later for various periods of time.

These problems occur in internet explore and MS Word.

I plugged in a USB mouse and disabled the touchpad and it helped a little, but the computer was still very difficult to use.

I uninstalled the mouse driver (Synaptics), reinstalled the original driver and then updated the driver by a post on this forum.  This seemed to decrease the frequency of the screen right click, but not the right click text.  I am able to use the touchpad now with the results described above (that is to say, stops after about 15 min.)

I connected an external keyboard.  The computer accepts the entry at a time.  I can't find any way to temporarily disable the laptop keyboard.  I can use the computer I use the external keyboard for the keys to bring up the box.

I took it to Staples and they said that the issue was a bad touchpad.  I decided to take home and to clean the keyboard with compressed air (and fan), to see if it was debris, does not.

Computer of my husband has had a similar problem a few years ago, and I replaced the keyboard, which solved the problem.  Unfortunately, I don't remember exactly what he was doing.  My inclination is to try a new keyboard, but maybe someone can identify a definitive cause until I have spend the money.  If I have a better diagnosis, I can decide if it's something that I can attack or if I need to find a professional.

Thank you for helping.  I can replace a keyboard, but I don't really understand computers very well.

Replace the keyboard.  Everything works perfectly now.

Tags: Notebooks

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