HTML Help Viewer is not installed.

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• Support for HTML Help Viewer toolbar

  When I open any chm file in the MS HTML Help Viewer, I have a toolbar at the top of the page. One of the options in the toolbar's 'Options' that has a drop-down list. Most of the items in the drop-down list does not seem to be supported, such as 'Home', 'Stop', 'Update', etc., I don't know yet what it means in the context of the online help. Is this just an artifact of the HTML Help Viewer, or is there something I need to do in the definition of the project or in the generation of the chm file?
  
  Bob Boller

  Well well, thanks to some research on Google, I now have the answer. The following works: "ms-its:path\MyFile.chm::/path/MyTopic.htm." Here, magic is the prefix "ms - its '. I didn't spend enough time in the research to find out exactly what it is, but apparently it has something to do with security.

  Bob

• Windows Update for powerpoint viewer wil not install - error code 0 x 4397

  I tried several times to install this update without success.  Also tried the Microsoft Fixit for Windows Update, but it has not fixed the problem.

  The update is

  Security for PowerPoint Viewer 2003 (KB969615) update
  Any suggestions?

  It will probably not install because most likely the update is looking for the original source.

  As this is a security for the 2003 Viewer update, why not get rid of it all together and download the new version-

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=13

• v21 folio/Viewer, do not install it on Android

  We have a portfolio that we built and tested for the iOS and Android with the standard Adobe Content Viewer. It was published and a custom viewer created (same v21) for the markets of the Android and iOS. Apple store version is still being investigated, although the downloaded .ipa works very well. The viewer Android application is available on google game but users encounter an error when you try to install receiving the message "this item is not compatible with your device..."

  It's product on Android phones all without worrying about the old/new OS. However, there are no errors during the installation of the application on Android tablets.

  DPS does not support Android phones.

  Neil

• HP Deskjet 1510 all-in-One help! Will not install

  Hello

  So I bought a new printer (HP Deskjet 1510 all-in-One help) my Windows 8 Acer laptop, but it won't install. I tried the disc and online, I tried the help-majig trick but it won't install, when it says 'Install impossible' I click on details but it just comes up with "Installation Failed"... Yes, thanks for the help, Captain Obvious!

  I tried multipul times, upluged absolutely everything and rebooted my computer, but nothing happened.

  Help, please!

  -Sammie

   

  Hello

  Right click on the usb printing support in Device Manager and you get an option to update the drivers,

  Please select this option, it should update the usb drivers.

  Concerning

  HP

• Help, I can not install anything?

  I can't download anything from my computer. I tried to download iTunes on my computer and after it was done downloading it was time to do the installation, a black screen popped it and looked like his name
  C:/Documents/pump. exe or something like that. The something when I tried to open Add / Remove programs in Control Panel.

  Hi Broncosalldaybaybee,

  Thanks for posting. Can you give us the exact error message? Also what programs have you tried to install after itunes? When the error message appear? If it is only linked to itunes please contact the Apple support on the link below.

  http://www.Apple.com/support/iTunes/

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Help me: can not install IIS on Windows XP Service Pack 3

  I have install window xp service Pack 3, after I installed IIS by go to control panel, add or remove program and it shows the other components such as indexing services and a lot more, but it doesn't show in Internet Information Services (IIS). Please help me, thank you very much!

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• Help please will not install flash.

  Hi tried all day to install flash on my first macbook. Tried everything. uninstalled, firewall is disabled, safari plug-ins enabled. Any help please?

  Thanks to Mike M from your post in October 2013. Follow-up and it worked the first time. What a waste of a day.

• Hello, I need your help, I can not install CC

  Hello, I have a problem, I'm on a mac and when I want to install creative cloud, a pop message: no application is configured pour open URL "UlM5bWG6PPhQ4gdPGVYLeAWrhZHy6lckWwlY43ZVE6PL/Evo5nwZ4xezgqBMiOTsXGxO5/cTeMDRPXJ7fGk2PEcJy1 AIwJBjs8iUmYCQOIotnIju3F/UesTOHAtYDI0NDJk = aam://SAPCode=LTRM?productVersion=6.0?passPhrase=gHjmD16ZCpxrSAQdQQfm+pm8AzpM/WtfRIZel6VQ".  PS: I'm French, sorry for my bad English!

  Antoined62782138 and Janh87926777, begin the installation of the Adobe Creative Cloud desktop application process.  You can find additional details to download and install creative Cloud applications.  We invite you to update this discussion if you have any questions.

• Adobe Help Viewer not installed?

  I recently upgraded from InDesign CS5 to InDesign CS6 on a desktop PC running Windows 7. I bought it via a download from Adobe.

  When I try to use InDesign help under the Help menu, nothing happens for about 10 seconds, and finally, I get this error message:

  Adobe Help Viewer is not installed and you are not connected to the internet. Please check your internet connection, or reinstall InDesign

  In fact, I am well connected to the internet. I've uninstalled and reinstalled InDesign several times, without success. Why Adobe Help Viewer would not have installed? What can I do to fix this? Thank you.

  -Bob

  Hi Jeff, I actually found the solution just after posting my message: http://helpx.adobe.com/creative-suite/kb/help-manager-troubleshoot-error-codes.html

• CS6 Adobe Help Viewer?

  I recently installed a disc CS6. When you attempt to open help for InDesign, I get the following error message:

  Adobe Help Viewer is not installed and you are not connected to the internet. Please check your internet connection, or reinstall InDesign

  After having checked and reinstalled, I always get this message, and similar messages to other applications such as Dreamweaver CS6.

  Everyone knows about this problem?

  Thank you - Jeremy

  It works for me this morning. This is the top of the InDesign help page.

  

  You could try posting on the forum of Community assistance:

  http://forums.Adobe.com/community/creativesuites/CommunityHelp

• Can I turn off the navigation pane in the HTML help permanently?

  My company has a web application on the MicroStrategy platform.

  I created a WebHelp customized to replace the out of the box using MicroStrategy and which works very well.

  We develop the MicroStrategy Office add-in for Excel for our customers.

  Once installed, a CHM file is copied to the client's hard drive.

  We want to replace this with our own custom help.

  I created a CHM file with a subject that redirects clients to our WebHelp customzied with content for the add-in.

  One of the subjects has a redirect in the header HTML following code:

  < meta http-equiv = "refresh" content = "0; URL =https://customhelp.htm#AddIn_Introduction.htm"/ > "

  That works very well in my tests.

  Here's my problem...

  The HTML Help Viewer opens and hides the Navigation pane and displays the WebHelp (navigation pane, the menu bar and topic pane) automatically.

  But, the HTML Help Viewer still has the hide/show/hide button for HTML Help navigation pane.

  Is it possible to disable this hide or let it stand, but turn off the navigation pane?

  As always, any help would be appreciated.

  Thank you-

  Michael F Weart

  You should be able to disable in the settings of the window. Make sure that you uncheck the boxes search and Glossary before you uncheck the Index checkbox & OCD. (My quick test seemed to honor these settings, even when they are grey)

• MS Html Help is not installed on this PC

  I have been using a trading on XP very good software, but since installing this software on my Windows Vista Home Premium (Svc Pk 2), I get the dreaded "MS Html Help is not installed on this PC" whenever I am trying to view the 'Help' file from the software owner menu.

  One of the messages on this forum (http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/781b8c60-41cf-482f-bcd9-d20455f9b190) said a solution "the solution is to change the call to be directly to the Windows API htmlHelp." If this is the case how can I do to run the software to do this.

  Appreciate your help guys :-)

  Hi Chris,

  Do you have what program of commercial software installed?

  You can follow the steps mentioned in the link below to install HTML (Hypertext Markup Language) help that may be required to open a help file with your program.

  Installation of HTML help

  http://msdn.Microsoft.com/en-us/library/aa733988 (VS.60) .aspx

  For more specialist on this question help, you can post your query on the TechNet Forum

  TechNet Forum

  http://social.technet.Microsoft.com/forums/en/w7itproappcompat/threads

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Adobe Design Standard CS3 will not install because of the "shared components Installation failure".   Help?

  I keep trying to install CS3 Photoshop, Illustrator, InDesign pack.  But it is not because of the "shared components" do not install.

  I tried to use the cleaning tool.

  I tried to turn off my security system.

  It still does not work.

  I looked in the Windows Event Viewer and the MSI installer says that the Flash Player 9 could not register.   This is why I can't install CS3?   If so, what can I do to fix this?  Help, please!

  Hi neptunecadet,

  Please make sure that you install correct and you must also make sure that you have an operating system that is compatible with CS3.

  Please follow the steps mentioned in the https://helpx.adobe.com/creative-suite/kb/component-install-failed.html

  Let us know if this helped!

  Kind regards

  Aurélie hamadi

• Combining AIRHelp to help Help Viewer Wizard of RoboHelp 8 does not work.

  I have problems successfully combining

  multiples. Documents in a single file (like RRS AIRHelp

  discussed at the RJ Webinar).

  I hope someone can help me.

  This is the process in which I use:

  1.) released the document as each individual. RHA files.

  2.) create the "combining" document as a file using AIRHelp Help Viewer Wizard of RoboHelp HTML 8.

  (3.) in the same directory the AIRHelp "combining" file, I have create a file called "help.helpcfg" with Notepad

  4.) in "help.helpcfg", I have the following XML:

  <? XML version = "1.0" encoding = "utf-8"? >

  < content >

  < data id = "Child1" label = "Help 1 Document" onlineurl = "" offlineurl ="file:///C:/Documents and Settings/student/Desktop/Document 1/Output/RHA/UltimusClient.rha" useoffline = "true" / > "
  < data id = "Help2" label = "Help 2 Document" onlineurl = "" offlineurl ="file:///C:/Documents and Settings/student/Desktop/Document 2/Output/RHA/UltimusClient.rha" useoffline = "true" / > "

  < / Summary >

  5.) I install the 'mix' AIRHelp document.

  (6.) in the directory in which the 'mix' document AIRHelp was installed, I put the file 'help.helpcfg '. Note that all documents are on an accessible network location, accessibility between the document "combined" and the individual. RHA files is not a problem.

  Whenever I run the 'mix' AIRHelp document, I get the typical message that it cannot find the main application.

  Could someone help me with what I'm doing wrong?

  I thank very you much in advance!

  Sincerely,.

  Sammy Spencer

  Hi Sammy,.

  Great to hear that help AIR Viewer works for you now. It is important, associated files of helpcfg it to load different help RHA (directories as well) in the same Viewer. Now to distinguish different data from help files, the helpcfg file must provide different ID him. As I see your helpcfg file, there are 2 entries for files RHA, but two of them have same ID, we provide different IDS for different systems to help only then help AIR Viewer will show entries various.

  Please check the URL for more information @ http://help.adobe.com/en_US/RoboHelp/8.0/RoboHTML/WSC6D74158-7BEE-4d0b-BE5A-CDE7709EC109.h tml

  Hope this fixes the problem.

  Praful-