I already had a trial of photoshop on the creative cloud. Have now paid for it, I can't seem to download it. Help?

Similar Questions

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. The whole shebang

  I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?

  If your running windows make sure you have the latest device driver for your graphics card installed.  All entries must be selected and be on a black background, but you should be able to see is that the text.

  

• Launch of Photoshop from the creative cloud

  Sorry for such a simple question but how to run Photoshop from the creative cloud?

  What OS and version?

  In general on a windows system should there be shortcut to Adobe Photoshop CC in the start menu > menu all programs and on a mac go to your Applications folder and in the folder called

  Adobe Photoshop CC double click on the Adobe Photoshop CC.app.

  On a mac after starting photoshop cc you can go to the docking station, just right-click on the icon for photoshop cc, click Options, and click on keep in Dock, which will place a shortcut to photoshop cc in the dock.

  Under windows, you can click with the right button on the shortcut of cc of photoshop in all programs and choose send to > desktop (create shortcut)

• Impossible to install photoshop using the creative cloud or any other means

  Hello there I really need your help with the installation of cloud on my mac adobe creative

  in fact, I was able to install only Adobe illustrator, but the rest products I couldn't like photoshop and InDesign, they reach 40% then it shows me the error free code available, I checked my log files and the only mistake I could find was

  System requirement check failed for a payload. which is not accurate at all since my mac have the system requirements to run the creative cloud and that I already have illustrator upward and running on my mac

  I even tried to do that with older versions as cs6 and always impossible to install...

  my mac is the end 2011 with 8 GB of RAM and 2.4 i7

  Here's a screenshot of the error

  
  

  Hi Mohasafra,

  Please see the below links:

  Click on learn more next to the Installation failed and are looking for the exact reason for the failure mentioned it.

  • If you receive a specific error code, see error download or update creative Cloud applications.
  • If this does not resolve the installation problem, you can find the Setup log that generate creative Cloud applications. For more information, see troubleshoot installation problems with the log files.

• I have problems with photoshop and the creative cloud

  I have the creative cloud and use to have Photoshop CC, but since I upgraded to El captain on my Mac I have more access to Photoshop - not even an option to load this program.  All of the suggestions.

  Have you tried to sign your e-mail account and password? Search for "Buy this product" click on it and sign.

• Photoshop Elements & the creative cloud

  Please add Photoshop Elements as part of the creative cloud! It may seem like Photoshop CS users haven't needed items, but many of us create products, tutorials, and training for both programs and really want the advantage of have included it with the rest of the Cloud offers creative. It is not an expensive program compared to the rest, but would be worth really nice added option for those of us subscribing. Thank you for your attention.

  Please add your vote and comments that you want to see included here:

  http://forums.Adobe.com/ideas/1894

  Thank you

• I have Photoshop 2014 and just put CC updated 2015 CC Photoshop by notification of the creative cloud. Now it seems that I have just 30 days to photoshop cc 2015 test. And my Nik filter is not listed as one of the Photoshop filters. What happened and how

  I had a subscription to Photoshop CC 2014 until yesterday. Yesterday, I was prompted to install the version of Photoshop CC 2015. Now it seems that I have just a trial version of Photoshop 2015 30 days and my Nik Software is more listed as a filter. How can I get it back?

  Hello

  You can refer to the instructions in the links below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  Let us know if that helps.

  Kind regards

  Bani

• Update of the creative cloud app screwed me over. How can I return back photoshop 2014

  I can't go back to photoshop 2014 even go through the app CC 'older versions' option like the app updated and just installed latest version only where I got off auto updates and also not to remove the old version when updating. Stop making decisions for me Adobe you bloody idiots. If you released a perfect software then it wouldn't be a problem but you seem just to serve your paying customers testing ground.

  Solve this problem and tell me how can I come back I want to use the version of the software. The amount of parameters presets/brushes and settings, I had the installer is a ballache to sort again!

  just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

• Hello, after trial period I buy the creative cloud for photography, but do not work!

  After the trial period, I buy creative cloud, for photography, so I think I can use photoshop and lightroom cc cc 2015!

  But application allow me to download the full version, it seems that my trial period is to expire, but I pay, and I received the e-mail confirmation from adobe!

  Unfortunately is not possible for me to communicate with the customer service, I work right now!

  I don't really know how to solve this problem...

  Does anyone know if adobe needs time to activate a new subscription? Like a few days?

  in the opposite case I am forced to cancel my Pass covers admittance because I can not make it work and talk with the customer service is Impossible !!!
  At least one E-mail pourrait put !!!

  Hello Roberto,

  Can you please refer to the document help below and try the steps mentioned:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Good day, we bought the creative cloud and now we want to register the software with the serial number recorded. At present, we can act only the software on a trial basis.  You can provide the serial number to run the software as a reg

  We want to use the software as a registered user, we paid our monthly subscriptions.

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

• Hi my adobe photoshop password I just change does not work on creative cloud that I paid each month I can do every time I go into a creative cloud to update my photoshop my pass word application does not treated jean sobieski E-mail sobieskijean

  my password on creative cloud does not work I edit in adobe, but it does not work on creative cloud what will I do it please

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I've already changed my password four times and the creative cloud does not recognize my password,

  What can I do?

  Windows or Mac?

  What is the cloud asking your password or is it your computer asking your local administrator username and password?

• After the creative Cloud the upgrade to the account paid trial Apps works does not, Win8 Preview

  I am currently working on a project for a client when the trial ran out to the creative cloud, I went and updated the account to the account paying and now none of the applications starts. Get "Application has stopped working" for Application Manager, Adobe Photoshop, Adobe Illustrator, Fireworks, Dreamweaver... (you get it..). My system is running the preview of windows 8, but all applications functioned until I started to pay for the Service. I tried to uninstall it but the error unistaller. I tried the Adobe cleaner but seems to do nothing. I ran as admin and win7 compatibility Windows XP, applications and everything else I can think.

  I need quick help... Now that I'm paying for him nothing works... :-(

  We must keep in mind that Windows 8 is still pre-release, so unexpected behavior is likely, but you said that these applications have been use to work fine intiallly, so something has changed on the machine and the new update to Win 8.

  In addition, please try the suggestions below: -.

  1) check in the new user account

  (2) uninstall the software, run the cleanup tool and reinstall them.

• my signature, the creative cloud is valid until December 2015, I had to format my mac I have programs that have already paid (photoshop lightroom and) once again?

  my signature, the creative cloud is valid until December 2015, I had to format my mac I have programs that have already paid (photoshop lightroom and) once again?

  If you need to recharge your adobe cc apps, the dl the cc desktop app, apps download Adobe Creative Cloud | CC free trial Adobe

  and use it to install your cc applications.