I am a student of the difficulty to renew CC
I'm a student whose University has an ETLA ( license agreement for the term business) and gives us a subscription to adobe for a year, in which he will have to renew it once it times out. The problem is that when I enter the redemption code, it gave me to renew my account, I get the message: Oops! This code has already been used.
I checked both of my accounts (private use and one created with my school email) and no where does say my subscription has been renewed or the code has been redeemed.
Any ideas on how to solve this problem or who to contact?
Thanks in advance!
Contact, that is the code that is provided to you. If it is the same code that you used originally, that might be the problem... redemption codes get normally only one use.
Tags: Adobe
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