I am having a problem deleting computer will not erase some files that have been added I need help

I'm having a problem with my windows xp when I go into add and remove programs, I have some files I can't empty also I will have a problem just know what to delete out of my system now I get a window of the diskspace free to come and I checked and I have 3% free space I AOT of music stored on my computer and I don't want to lose him how can I maintain my computer and keep the files I need? Also Defrag leaves me no fragmentdue by the way, e space is so weak!

Hello Chrystaljaydavenport,

Thank you for your message.  To immediately save disk space, you can perform a disk cleanup.  Follow the steps below:
1. click on 'Start' > select "All programs" > "Accessories" > "System Tools" > "Disk Cleanup".
2. here, you will be able to select the temporary files and other which are not necessary for the operation of your computer.  You should be able to recover disk space.
You can also look into buying an external hard drive to back up your important files.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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