I am MLNonnon, owner and standard user desktop. that has been hacked.
Someone has connected to our computer (my husband and I) and it takes up virtually with microsoft products and ww are hardly able to control more. Can someone help us please?
How do you know that you been hacked? Could you give us some examples?
To start, I suggest to download and run a full system scan with:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
If a malware was detected, then delete them.
Tags: Windows
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Try to connect under the built-in Administrator account. You will then be able to change or remove the password and/or create other users:
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If so, check to see what edition and version of Windows machine is licensed to:
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
Also:
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
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Hello
Acrobat 7 is not supported and an older version of Acrobat.
Also, it is not compatible with Windows 7.
This could be the reason why you are faced with it.
Please see this link.
Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3
Concerning
Sukrit diallo
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You need the original of the ticket.
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. I don't understand how I can use the old e-mail address to log into Facebook but can't get the emails at all.Ann, recorded with Fb uses this old account, your user ID, so Fb he still uses until you delete or change on Fb. Fb doesn't know anything about your account other than hotmail, but it is possible that some Fb users hacked you.
Replace your new email for notifications in Fb. -
When I want to download the game (the system dll user 32. dll has been moved in memory)
Hello
1. do you remember any changes made on the computer before the show?
2. What is the service pack installed on the computer?
3. What is the exact error message you get?
4. what game you are trying to download?
5. when exactly you get this error message?
6. it happens only when you download games?
Follow the steps mentioned below and check if that helps:
Method 1:
Certain programs may not start, and you receive an error message on a computer that is running Windows XP Service Pack 2:
"Unauthorized system DLL.
http://support.Microsoft.com/kb/935448
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Method 2:
How to fix common mistakes of the User32.dll file
http://support.Microsoft.com/kb/142676
I hope this helps.
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has failed because of a virus/trojan and it seems that my computer has been hacked... help
Hello
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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