I am trying to download 13 elements EP on my laptop Lenovo running Windows 8.1 but get a messagi as the file to archive is missing and that the installation will not go further.

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• When you try to open a PDF from Adobe, I get this message "to the 882 ordinal not found in SHELL32.dll dynamic link library.

  When you try to open a PDF from Adobe, I get this message "to the 882 ordinal not found in SHELL32.dll dynamic link library.  Any ideas on how to solve this problem.  Have Windows Vista.  Thank you.

  original title: problem opening Adobe pdf.

  Hi Gary,.

  Are you facing this issue only when you open pdf files?

  Method 1:

  You can try uninstalling and reinstalling Adobe software and check if it helps.

  Uninstall a program

  Method 2:

  You also try to run the system restore.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can consult the following links:

  System restore

  System Restore: frequently asked questions

  Hope this information is useful.

• I just downloaded Adobe Flash Player, but the installer will not be displayed

  Shockwave Flash integrated into my Google Chrome browser kept crashing, so I decided to download a Flash Player outside of Google Chrome. I downloaded and it came to the screen that says I had to activate Flash Player by double-clicking on a file called "Adobe Flash Player installer. I used the classic interface of function (I hate windows 8.1), and nothing came. I spent an hour looking for my computer. Nothing. I have re downloaded Adobe Flash Player, and this time the installer came. I thougth it's finally over! When I tried to watch a video on Crunchyroll, my good friend Shockwave Flash has crashed again. I remembered that I had to close Chrome so that Flash start running. On Chrome closing and re-openeing an another Adobe Flash Player Installer popped up and brought me to this link, once again.

  
  

  Adobe - download Adobe Flash Player

  
  

  I don't understand what the issue is here. After my installation attempts, nothing has changed, and the shock wave continues to crash. Does anyone know if I did something wrong, need to change a setting somewhere, or any other reason/solution for this problem. Help, please!

  Hi tomc54715868,

  Flash player is bundled with google chrome and you cannot update or reinstall again outside of google chrome. To get the latest version of Flash player for chrome, you must update your google chrome. The current version is 17.0.0.169 and you can check your existing version by visiting the Flash Player Help link and click check now. And if your flash is still stuck on the last version of 17.0.0.169 in Chrome, well want to file a bug in https://bugbase.adobe.com/ with all possible details.

  The Setup file you use must be the installation of a flash drive for any other browser, but not for google chrome.

  Varun-

• Windows VISTA BIT missing Modules! Updates to the installer will not work.

  MY windows progam (and several other installation programs) will not work.  I went down to the BITS service does not.  I found several remedies that include restarting or re-configuration of the service.  However, when I try to start to change the service in the Control Panel, I get a message that the modules of BITS are not!  Can my BITS have been removed?

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  Pavillian Mediacenter HP with Windows Vista Edition Home Premium (x 32)

  Thank you, DRC

  Hi DCassie,

  1. Have you tried the 940520 full KB?

  If you have not completed the Ko 940520 try the full article and check if it works.

  If the article does not help then to recover a corrupt service, you will need to perform the repair installation of Windows vista and the Windows vista disc, you cannot perform repair installation.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Impossible to upgarde to Windows 8, impossible to get as it says the resources is not available

  Original title: info

  I have an older laptop running windows vista and am looking to move to the window of 7 or 8. I made an assist for 7 upgrade and was allowed to upgrade to windows 7 Home Edition, update tired help 8 and can't as it says the resources is not available. looking to see what are my options that I don't know where to find the online on microsoft Windows 7 download,

  Any assistance would be an incredible help.

  Thank you.

  Depends on your area just look at system builders channel

  There is no more upgrade to just clean the installation DVD

  http://www.Amazon.com/Windows-premium-System-Builder-packaging/DP/B00H09BB16

• How to replace the < root windows > file \system32\ntoskrnl.exe on a system running Windows Server 2003 for Small Business Server when the system does not boot without it?

  I use an old server.  I've been reading that you can fix the file for XP if you have the disc but Server 2003 a 5 disk, that you would use, or would you use even one of them?

  Hi BrianStoll,

  Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. Appropriate in the TechNet forums. Please post your question in the TechNet forums.

  You can follow the link below to ask your question:
  http://social.technet.Microsoft.com/forums/en-us/winservergen/threads

   

  I hope that helps!

• I am running Vista Home Premium (although upgrade automatic is activated, the system will not install SP1.) Support Ms called and they asked me reinstall the OS. I did and the same problem.) I have Toshiba Satellite laptop. My system does not open the

  How can I open files to .phtml?

  You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the correct help it.

  See you soon. Mick Murphy - Microsoft partner

• I am trying to be moved from the first, but in the list of adobe programs to download, rather than see the installation option, there is only the opportunity to evaluate, and once the download is finished the program will not open. What should I do to dow

  I am trying to be moved from the first, but in the list of adobe programs to download, rather than see the installation option, there is only the opportunity to evaluate, and once the download is finished the program will not open. What should I do to download the first?

  If you have a first subscription (check here, Adobe ID) and you have a 64-bit computer, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Hi there, was trying to download Adobe elements 13 but there is no facility to add information to the card at checkout

  Hi there, was trying to download Adobe elements 13 but there is no facility to add information to the card at checkout

  Hi Gavin,

  Please try to buy the product from the link below:

  Photo editor, photo editing | Adobe Photoshop Elements 13

  Hope that helps!

  Kind regards

  Sheena

• My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
  
  You can also remove active - update.xml, or even updates.xml (stores the history of update).

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

  Uninstall your current version of Firefox if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• I tried to install the latest version of itunes with windows 10 but he said "there is a problem with the installation package. A program to complete the installation could not be executed. Please contact the support staff. No matter what guys?

  I tried to install the latest version of itunes with windows 10 but he said "there is a problem with the installation package. A program to complete the installation could not be executed. Please contact the support staff. No matter what guys?

  (1) temporarily disable your security/antivirus software

  (2) download iTunes from the official source: http://www.apple.com/itunes/download/

  (3) try to reinstall

  (4) turn on your anti-virus

• trying to remove a Malwarebytes(anti-malware) but the computer will not be aloud, how to remove it?

  trying to remove a Malwarebytes(anti-malware) but the computer will not be aloud, how to remove it?

  See if this helps:-

  http://www.ComputerActive.co.UK/CA/download-review/2040736/remove-unwanted-software-Revo-Uninstaller-19

  If she please vote as helpful.

  I use the software that you want to remove and would recommend not removing it because 2 times last year he picked up the items that Microsoft Security Essentials does not.

• Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to

  Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to download several times and in different places. That is wrong. Does´NT CS5 run on El Capitan? Or what else? Thank you.

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

  HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• I have an IMAC computer and I was unable to download adobe.  I get a message that the installer does not work when I double click to get setup.

  If someone has a suggestion as to how I go to Adobe and download the installer to work, I'd appreciate any help.  I tried several times and get the same message as the installer is damaged and does not.  Thank you someone please solve this problem, help me to get Adobe downloaded?

  Hi hughb66371977,

  Restart your iMac & then try to download or install Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution

  Kind regards
  Nicos