I am trying to load the Canon camera software and I get the error message "error opening Ini file."

I have successfully loaded this software on another PC with XP, version 3.0.   5 modules are present in the package of Cannon and a module receives this error, the other 4 are loaded with success.

Hi oldpro44,

  1. What is the model number of the camera?
  2. The place where you download the software of the camera?
  3. You are able to install other software or drivers on the computer?

Method 1

I suggest that you uninstall all the software of the camera to the computer and then download the latest software from the camera to the Canon site and check if it helps.

How to change or remove a program in Windows XP

http://support.Microsoft.com/kb/307895

Method 2

If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

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