I am trying to remove AVG and it won't let me.

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• I am trying to install iTunes and it won't let me not except if I uninstall older versions of Hello and Apple software.

  Original title: I-Tunes help

  I am trying to install itunes and it won't let me not except if I uninstall older versions of the software Hello and apple. Do not know what is happening. Help!

  Hello

  Follow the steps suggested in this article and see if they help.

  Problem installing iTunes or QuickTime for Windows

• I have a file ready to burn to a cd, but need not, it won't let me remove it and it won't let me burn it either

  He clicked on copy to a file that I used, and even if I clicked on cancel before it was over always happens as ready to burn to a cd.  I tried to delete the temporary file and it won't let me, it says that the file is used by another program or user, but my pc is not networked and I did open, and in the end I just tried burning it to a disc, but if I use a cd it says the disk is not big enough , and if I use a dvd drive does not recognize there is a disc in the drive.  I tried to restrating computer.  I want to just get rid of the file.

  Hello Ste2026,

  Thank you for your message.  We will try to start in safe mode and delete the file from there.  Click HERE for instructions to start safe mode.  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Im trying to uninstall norton and it won't let me

  Norton won't let me up then tried uninstalling and it won't it unstall auto

  Hello

  1 you get any error message or code error, uninstall Norton?

  The following link will help you uninstall Norton.

  https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?LG=English&CT=United+States&docid=20080710133834EN&product=home&version=1&PVID=f-home

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I recommend to install Microsoft Security essential after uninstalling Norton your computer may be vulnerable to the Virus attact.

  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

  Hope this information helps you.

• We receive this 0x8000FFF error and we tried the repair tools and it won't make a restore point.

  We receive this 0x8000FFF error and we tried the repair tools and it won't make a restore point. Help, please!

  original title: Please help

  Hi sassi49,

  What are you trying to do when you get the error?

  What version of Windows are you using?

  If this is in reference to Windows Update, see the following article:

  http://support.Microsoft.com/kb/946414

  I hope this helps!

• I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  Do you mean "activate"? Registration is optional; Activation is not. You don't have not given us enough information to targeted assistance. What type of XP installation disc are you using? What product key you installed with (please do not post!)? What happened when you talked to the man during telephone activation? If the failure of activation by phone and you did not wait for a human to come on the line, try this once again and wait for the Rep of decision-making supported MS - MVP - Elephant Boy computers - Don ' t Panic!

• tried to create an account with xbox (software on my computer) and it won't let me download anything from there. Is there a setting I need to change or take it back to the store?

  I just bought a new laptop about 4 days ago. It came with 10 Windows. The problem I have is, it does not download anything. I tried to share a youtube video, and it wouldn't let me. I tried to create an account with xbox (software on my computer), and it won't let me download anything from here. Is there a setting I need to change or take it back to the store?

  Thank you

  Michelle

  Hi Michelle,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are unable to download anything.

  I would like to know some information.

  1. You are connected to the internet?

  2. You get no matter what error code or error message?

  Please check the date and time system and check if it is up-to-date.

  If it is not set correctly, please follow the link to change the date and time:

  http://Windows.Microsoft.com/en-us/Windows-8/clock-out-of-sync

  I suggest you follow the steps to run the internet connection Troubleshooter:

  Follow the steps below:

  (a) affects Windows and x together and select Control Panel.
  (b) click on troubleshooting.
  (c) click show all in the left side panel.
  (d) click on Internet connections.
  (e) follow the on-screen instructions to resolve this problem.

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• I am trying to upgrade and it won't let me.  I have the auto renewal YOU?

  I am trying to upgrade and it won't let me.  I have the auto renewal YOU.  He always tells me that to turn it on!   ??

  Hi antoinettec43707127,

  What you are trying to upgrade to? I see that you have an ExportPDF membership and a subscription to Adobe PDF Pack (both are active with automatic renewal on). Actually not need both, like the feature that ExportPDF offer is also included in Adobe PDF Pack.

  In all cases, please log out and empty the browser's cache and then reconnect. If you're still having problems upgrading, please contact customer service. An agent should be able to help take care of it quickly.

  And if you decide to cancel one of your subscriptions, please see cancel your subscription or membership. Acrobat, Acrobat.com online services

  Best,

  Sara

• I deleted win7, but I don't completely deleted im trying to install xp but it won't let me tells me there is an error

  I deleted win7, but I don't completely deleted im trying to install xp but it won't let me tells me there is an error

  Why would you want to remove Win7?

  Anyway, if you go through the steps to install XP via boot from the installation CD, this would include removal of the partition containing Win7, then create a new one and install XP on it. If you did that and instead deleted manually the files in Win7, so yes you can get an error.

  Can you tell us how you "deleted win7" and says that the error?

• When trying ti uninstall a program, it won't let me. My administrator has set policies to prevent this? I am the only user on this laptop? Helpmy administrator

  When trying ti uninstall a program, it won't let me. My administrator has set policies to prevent this? I am the only user on this laptop? How can I remove this program... It was a change of my internet explore (Inbox is now my default page) I'm using windows Vista

  Hello

  You run the computer as an administrator or as a standard user?

  When you say"it's a change of my internet explore (Inbox is now my default page), what happens exactly?

  What is you receive the exact error message?

  Please provide us with more details about the issue so that we can help you best.

  Follow the steps below and check if that helps.

  Click Start, click 'All programs', please find and open the folder "Accessories".

  (B) Please, right-click on "Command Prompt" and select "Run as Administrator".

  (C) enter the following command in the window line come.

  ·         NET user administrator / Active: Yes

  • NET user administrator /active: Yes
  • Note: There is a space between "Administrator" and "/ active: yes".
  • 4. close the session and log on to the administrator account and then try to install.

  Also try to disable UAC:

  • 1. click the Start button, type "User account control" and press ENTER.
  • 2. when the user account control settings box appears, move the slider to never notify.
  • 3. click on OK and then install the program.

  Note: Please turn off the admin account by running net user administrator / active: No. and then turn on the UAC after troubleshooting.

• I bought a book and he won't let me see it. The application closes automatically when I press the book

  I bought a book and he won't let me see it. The application closes automatically when I press the book

  You tried to delete the book and it redownloading via the tab purchased in the application and if that doesn't fix not tried to close the iBooks app via the phone to taskbar (Force an app to close iOS - Apple Support) and/or tried a soft-reset/reboot the phone (press and hold the home and sleep buttons for about 10 to 15 seconds, ignore the slide to power off) after which the Apple logo should appear and it should restart)?

• 'My card' when contact is not me, and it won't let me change it or delete the info. for the person mentioned (which is having the same first name as I do). Any ideas?

  'My card' when contact is not me, and it won't let me change it or delete the info. for the person mentioned (which is having the same first name as I do). Any ideas?

  iPhone OS 9.2 6.

  I already tried to delete information about the person identified as "my card". Because the phone think it is 'my card' delete the contact and/or modify the information. does not work.

  Create a new contact with your correct information, who like 'My card' to:

  Settings > Mail, Contacts, calendars > Contacts > my info

• When I go to Windows movie do I click on 'Digital camera' and it won't let me record go on my webcam.

  Title: original ideas: insert an error code or give a brief description of what you're trying to accomplish or difficult. __

  I have a webcam built into my laptop.

  When I go to Windows movie do I click on 'Digital camera' and it won't let me record go on my webcam.

  Hi Shaun,

  (1) if it works well before?

  (2) remember to make changes?

  (3) what exactly are you trying to accomplish?

  (4) you get an error message?

  If you're talking about importing video from your webcam, you can click on the link below.
  Why can't I import video from my webcam or analog video source?

  You can use the software that came with the web camera to record the video, import it into Windows Movie Maker and then change it.

  You might want to know

  Import video from a live DV camera

  http://Windows.Microsoft.com/en-us/Windows-Vista/import-live-video-from-a-DV-camera

  To record a movie on a video tape in a video camera digital

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• This program called spyware protection starts a scan and it won't let me open anything

  original title: spyware

  I'm having a huge problem. I was online and all of a sudden everything closed and this program called spyware protection starts a scan and it won't let me open anything. Programs, media, games anything. The only option he buy or well it won't go away, and let not my computer does. Any ideas on how I can get around the program and just close off the coast and then delete. It also doesn't let me open the the Task Manager or msconfig :(

  I'm having a huge problem. I was online and all of a sudden everything closed and this program called spyware protection starts a scan and it won't let me open anything. Programs, media, games anything. The only option he buy or well it won't go away, and let not my computer does. Any ideas on how I can get around the program and just close off the coast and then delete. It also doesn't let me open the the Task Manager or msconfig :(

  It's Spyware Protection 2010 (uninstall Guide). Follow the step by step instructions.
  http://deletemalware.blogspot.com/2010/10/how-to-remove-spyware-protection-2010.html

  If you are not able to download, then find a friend who owns a computer even in Mode safe mode with networking, download the uninstall Guide > burn to a CD or a flash drive > home and run it on your computer. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I need to format the hard drive and it won't let me because the program is running.

  Please help someone... I have a desktop running windows 7.  I need to format the hard drive and it won't let me because the program is running.

  Any ideas on how to get this tour using the bios screen, or y at - it an other way round. The drive has a partition, but no other programs on it.  I'm actually getting rid of the computer and need to erase the first hard drive and reload windows xp pro.

  Thanks for any help given, I'm desperate.

  Original title: help with windows 7

  Reinstall Windows XP
  http://michaelstevenstech.com/cleanxpinstall.html

  Insert your Windows XP CD, and then restart your computer.

  When you are prompted to boot from the CD, do so. To do this, press any key on the keyboard.

  To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  Windows XP will go into its configuration process.

  Once you arrive at the welcome configuration, press enter on your keyboard to start the installation process

  Press F8 on your keyboard to accept the license agreement

  Select the partition, and then press D on your keyboard to remove it

  Select Format the partition using the NTFS file system

  Press F on your keyboard to start the formatting.

  Installation files will now be copied to your hard drive

  Your system will be rebooted, the installation of Windows XP will continue