I have a file ready to burn to a cd, but need not, it won't let me remove it and it won't let me burn it either

He clicked on copy to a file that I used, and even if I clicked on cancel before it was over always happens as ready to burn to a cd.  I tried to delete the temporary file and it won't let me, it says that the file is used by another program or user, but my pc is not networked and I did open, and in the end I just tried burning it to a disc, but if I use a cd it says the disk is not big enough , and if I use a dvd drive does not recognize there is a disc in the drive.  I tried to restrating computer.  I want to just get rid of the file.

Hello Ste2026,

Thank you for your message.  We will try to start in safe mode and delete the file from there.  Click HERE for instructions to start safe mode.  Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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