I am unable to connect wirelessly with my new laptop. He always tells me to try to reset the router, but it does not work.

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  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with the wireless settings is disabled on your Officejet Wide Format e-all-in-one printer. I can help you with that.

  I'll send you some instructions describing how to do a factory reset on your printer. If you check your Inbox of forum you should see happens shortly.

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