I am using Windows 8.1 and I just installed Creative Cloud Desktop but whenever I try to open a session then sign

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• I already have a membership but a new pc and need to install creative cloud

  I already have a membership but a new pc and need to install creative cloud

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

• I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. (Error code: 50) Contact Customer Support

  I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. () Error code: 50) Customer Contact

  Meresianak73703965 you use the steps listed in the "failed to install" error Creative Cloud Desktop application to reinstall the creative Cloud Desktop application?

• Cannot install Creative Cloud desktop update and complete software lost

  Cannot install Creative Cloud desktop update and complete software lost

  Hi Titanouk,

  Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.

• I want to install Creative Cloud Desktop with a prepaid subscription to Photoshop Lightroom.  It gives me the guests to install some items and try on some

  I want to install Creative Cloud Desktop prepaid photoshop lightroom members.  It gives me the guests to install and try things.  Am he supposed to install those marked as part of the package installation.

  Hi Tillman,

  You confirm that you have subscribed to the plan of the photograph, it will give install you option on all of the applications included in this plan and the rest will be available as a trial.

  Kind regards

  Sheena

• I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work.  The print queue Adobe says "error" in the status display.  I uninstalled and reinstalled.  Any ideas of what to do next?

  I just installed Adobe CreatePDF desktop printer on a Windows 7 PC at home.  When I try to use Word or EWxcel, it does not print.  The queue of the Adobe print device reports an "error" in the status column.

  The CreatePDF desktop printer is removed. Please visit https://forums.adobe.com/docs/DOC-5131 for more information.

• Hello. I just installed creative cloud for mac. I wanted to install lightroom and photoshop but creative cloud says that he has a download error. How can I solve the problem?

  

  If this does not work, follow the steps below and check:

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud from Applications Eh well.

  Step 3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  Step 6)

  (1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
  (2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
  (3) then click on the Advanced button, then click proxies.
  (4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
  (5) then click on the Apply Now button.

  
  

  
  

  
  

  Step 7)

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• I still can't install creative cloud desktop app on my mac running Yosemite it will download the dmg but will stop the installation process at halfway through the status bar displays installation then disappears to the halfway point - I used the creative

  I still can't install desktop application creative cloud on my mac running Yosemite 10.10.1 it will download the dmg but will stop the installation process at halfway through the status bar displays installation then disappears to the halfway point - I used the creative cloud cleanser and tried to install it as a new user admin does not work - I was able to install the desktop application creative cloud on my Mac pro that uses OS X 10.9.5 (and will install Creative cloud apps) two machines have similar programs.

  Hi Steven,

  Please refer to the threads below where this issue has been addressed:

  installer of creative cloud disappears

  Re: Installer of Creative cloud disappears during installation

  Kind regards

  Sheena

• App updates and the launch of Creative Cloud Desktop Manager when the connection

  Will I be notified on updates of Adobe Applications, if I do not allow the launch of Creative Cloud Desktop Manager when connecting?

  Hello

  If you uncheck the launch at login checkbox for cloud creative launch at startup. You can still get the notification of update by launching the cloud creative app manually. You will not get automatic notification if creative cloud desktop application does not run and the display notification check box is not checked.

  

• I tried to install GamingSDK1.4 and it does not open. then I went to control panel under windows uninstall 8 and its still on Creative cloud and I can't reinstall it

  Yesterday I installed GamingSDK1.4 and it does not open after completion. I've walked by an officer of Adobe to uninstall, I did. Returned and he was always there, but instead of saying open next to him, he says "up to date" I can't uninstall it. I want to reinstall it to use.

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

• I use windows 7 pro and that you cannot change the desktop icons

  the option to change the icons is not visible. I compared with other systems and checked where this feature is supposed to be.

  Hello

  Thanks for posting your query in Microsoft Community.

  It appears from your description, that you are unable to change the icons on the desktop.

  I'll be happy to help you. This problem could be caused due to the broken desktop icons and system maintenance problem.

  I suggest to follow the steps below and we update on the State of the question.

  Diagnose and repair problems with desktop shortcuts broken or not working and automatically synchronize the system clock, when appears a bad time.

  Difficulty of broken desktop shortcuts and common system maintenance tasks:

  http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

   

  For all windows questions do not hesitate to contact us and we will be happy to help you.

   

   

• HI.i currently use photoshop lightroom 4 and downloaded books blurb with no problems but now whenever I try to open a session for the text of presentation thanks to lightroom to download the book a msge appears saying "could not cotact Blurb web service.p

  Hi I currently use lightroom 4 and have never had a problem downloading books photo to blurb.but now when I try a message pops up saying ' could not contact web blurb service.please check internet connection "my internet connection is fine.please can someone help me because I need to get the album made it's a wedding album and customers expect on it.many thanks Sean.

  Hello

  I got this problem sorted and it actually very easy. For some reason, the settings on the page of windows that I use on my laptop in contradiction with the text of presentation/lightroom download. All you have to do is to set up a new page of the windows user and configure it as an administrator. You will need to transfer all the photos of the lightroom on your current user page to the new, which can be annoying, but at least you will have hopefully in service yet. I hope this helps.

  Sean.

• running windows 7 and trying to install creative cloud for the first time. I get the error code 50?

  What to do... I read that the closing of applications could help... and of course to restart...

  and running in SafeMode (sorry, but this isn't a valid option)

  I must have been the pc on which I have installed... I tried to run the same installation on another pc... no problem ever, which... I made one instant and deployed on the pc in question, and who works... go figure

• Photoshop is installed on my computer, but whenever I try to use it, I get an error... 213:19. what I do?

  Photoshop is installed on my computer but I get an error message when I try to open it... the error is 213:19.

  http://helpx.Adobe.com/Photoshop-elements/KB/licensing-problem.html