I bought a few years ago the complete series of products, Adobe Photoshop 7, GoLive, Acrobat, etc... then entire Web...

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• I bought the package of creative cloud a few years ago - I don't really need adobe muse so how can I just this product added on?

  I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.

  There is no distinction between a subscription payment of time and it has never been.  Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis.  You should be able to check your Adobe account online to see what you have bought.  Because it looks like you bought a perpetual license, there is no option to add more products.

  If you have purchased a complete package creative cloud then you already have Muse available.  Here is a link to all of the programs included in the full package...

  Explorer Adobe desktop applications | Adobe Creative Cloud

• I can't open CS6 which I bought a few years ago. should I join a plan & pay after I updated the CS6 CC?

  I can't open CS6 which I bought a few years ago. should I join a plan & pay after I updated the CS6 CC?

  I can open it now thx!

  Sent from my iPhone

• I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are a 6 boxes which is

  I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are 6 boxes that appear to require 24 digits and told me that the number is incorrect. What should I do?

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» Everything you need

  I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.

  who says good enough.

  you need BOTH the exe and 7z files.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer

  I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer with a Mac.  You can check the number you customer service gave me, L. Fernandes: < num series kglad deleted >. I give you my phone number in Paris: < phone number deleted - kglad >. Best account. Chantal

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  p.s. This is a public forum.  the display of your phone number is a bad idea and display your serial number will get it banned (or used by someone else and will not you).

• Version of Windows Dreamweaver CS6 bought a few years ago. Downloaded

  Version of Windows Dreamweaver CS6 bought a few years ago.

  just downloaded the Mac version for my new Mac computer. It will not accept

  my serial number. I learned that I am authorized to install my product on two

  ccomputers which can be on two different platforms. What's wrong?

  you need a platform swap, a product of Adobe for another language or version of trading platform

• LR4 bought a few years ago and I want to download to new computer.  The product is in my account with the serial number, but I can't find anywhere on the site to download actually.  Can anyone help

  I can't find the download instructions for LR4 who is listed in my Adobe ID with the serial number.  Can someone tell me how to download it to a new computer.  I have CS6 and these instructions for the download of a product owner are easy to find.

  Lightroom, all versions

  Adobe - Lightroom: For Windows

  Adobe - Lightroom: For Macintosh

• I can't reinstall Microsoft windows 7 professional DVD that I bought a few years ago.

  * Original title: Microsoft windows 7 Professional

  I can't reinstall DVDs I bought one years ago can someone help please?

  Seamus

  Check if the disc is scratched or dirty, in this case, use a clean lint cloth disc. If this does not work, you can try to download a new copy using your product key:

  How to: What are my options for Windows 7 reinstall media?

  Make sure you scroll down and read the section:

  What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

• How can I recover the OS 10.7.2 software I bought a few years ago

  The hard drive on my MacBook Pro (2010) was recently replaced.  When she came back to us he was running OS 10.6.3.

  In 2012, we bought and installed 10.7.2, and it shows on my shopping list in iTunes.

  How can I download this new software to restore on my MacBook Pro?

  Thank you very much for all the advice and help to solve this one.

  Open the App Store and connect with the same Apple ID, that you used to buy Lion. Click the shopping icon in the toolbar. Look for an entry for the Lion in the list. You should have a button download on the right. If you do not see the entry, it might be hidden. If so see: hide and expose in the Mac App Store purchases.

  I forgot to say that you must update Snow Leopard 10.6.8: Mac OS X 10.6.8 Combo Update v1.1.

• Hi, I bought a windows xp disk Professional Microsoft a few years ago but never used it how can I cd key for the disc

  Hi, I bought a windows xp disk Professional Microsoft a few years ago but never used it how can I cd key for the disc

  If you bought a copy the retail of Windows key should be included in the box.

  How to get a replacement product key

  Retail Windows:
  If you have lost a product key for the software you purchased separately from your computer, or if your product key does not work, call Microsoft. To locate the phone number, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh; CNTACTMS

  A fee may apply for lost keys.

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.

• Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the pro

  Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.

  Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.

  Uninstall, run the cleanup tool.

  Adobe - Adobe CS5 clean tool

  Reinstall from scratch and enter your serial number.

  Download download install and Installation Help | Download and Installation Help

  They will install under 30 days of testing. Enter your valid serial number to unlock the tests.

• I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  You can not... Mac programs will not install on Windows, and CS5 is too old for a swap of Adobe

• I bought Elements 6 a few years ago, but recently bought a new Mac computer. The program has not been transferred. My new Mac lacks a disk drive. What can I do?

  I bought Elements 6 a few years ago, but recently bought a new Mac computer. The program has not been transferred. My new Mac lacks a disk drive. What can I do?

  Please visit I have already 6 elements, but when I bought my new computer, it didn't transfer?

  (Double Post)