I bought a HPg72-262nr renovated in March 2011. I have to worry

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  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
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  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
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  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

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  As well as the serial number does not work.

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  If you received from the serial numbers for mac and win, dl just the Setup file you need.

  Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Available downloadable Setup files:

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  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
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  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14 | 13 | 12 | 11, 10 |8 mac | 7 mac

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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    Hello

    I suggest you go ahead with the plan of photography it will give you access to the latest versions of applications (PS + LR) with 2 GB of cloud storage.

    Please see the pricing and membership creative cloud plans | Adobe Creative Cloud

    Hope that helps!

    Kind regards

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    Hi Lana,

    Continue the conversation on your thread previous link: Mac - ordered Adobe Acrobat DC it's PC only

    Kind regards

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    Hey Barrie,

    Acrobat IX is no longer available for download. Acrobat 9 Pro license is platform specific, so it does not work on your Mac in any case.

    You buy Acrobat DC for your Mac.

    Kind regards

    Rahul

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    Hi Lisa,

    If you look at these images under license on the website of stock, they will appear as a watermark. However, if you save on the office/MyLibrary, then open, you should not see the watermark.

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    ~ David