I bought a license from Amazon, but CC cannot locate my subscription

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• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

  I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• If I bought apple product from amazon America I can use the warranty in europe?

  If I bought apple product from amazon America I can use the warranty in Europe?

  Is suspect is the answer, it depends. The warranty provided with the product or on the link referenced in the package.

  TT2

• I download the software from amazon, but when I stop and connection then the software has been removed. can anyone help

  I have a samsung laptop with windows vista. and IE 9. I downloaded the software from amazon, but when I stopped and try to connect then I find that my laptop will not start. so I try to get back to samsung and they fix it so that I can connect, but then I find that the software has been deleted and I don't know why. can anyone help

  Hi elsie,

  As you mentioned you did a factory restore using the Samsung recovery disk, it restored the computer to factory settings & finally deleted the application from your computer.

  You can redownload the application & install it.

  Reference: Install a program

  Hope the helps of information.

• Asked that question this morning but now cannot locate the issue. Where should I start looking?

  Original title: my question

  I asked a question this morning but now cannot locate the issue.  Where should I start looking?

  Thank you

  Kate

  According to your profile:
  http://answers.Microsoft.com/en-us/profile/09e3ff13-0096-4DA0-89fd-5ce723c7181e

  You asked a question ~ 6 minutes after you registered to use the forums.

  Message: ' Catalyst Control Center: the application host - the host application has stopped working. "
  [This is a link to the question...  Click on it].

  Essentially, it seems that in your message subject and body in this issue, you must download and install the latest version of the device for your AMD AMD video card driver.  It is an AMD problem, not a problem with Microsoft.

  However, since you have not given the brand & model of your computer or video card / the device in question - the best you can do is point you to where AMD is an application that allows you to scan and find the latest device driver and catalyst for your video card device software.

  http://support.AMD.com/en-us/download/auto-detect-tool

  Good luck!

  More information in the actual conversation:
  Message: ' Catalyst Control Center: the application host - the host application has stopped working. "

• I recently installed the Flash Player version 14.0, but it cannot locate on my computer (Mac OS x 10.6).

  I recently downloaded and installed the Flash Player version 14.0, but it cannot locate on my computer (Mac OS x 10.6).  The version I can find is Flash Player version 10.2.153.1.  Can you tell me how I can find and verify that the version 14.0 was installed?  When I use the Adobe web site to check what version I am running I'm under version 14.0, but a search of my computer does not display the version 14.0 anywhere on my system.

  Hello

  Version of the Flash Player plugin is installed in the directory/Library/Internet Plug-ins.

  --

  Maria

• Bought iPhone unlocked from Apple but the 6 Sprint can not activate

  I bought 2 iPhone 6 unlocked Apple for my Parents who are currently on the Sprint. We tried to activate it on Sprint, but they cannot enter the serial number in their system. Is there a specific Sprint unlocked phone, I have redeemed? I thought that unlocked phones can be activated anywhere?

  If you want to activate the phones on the Sprint, then you must go to the Apple store and ask specifically for Sprint phones and not unlocked phones.

  Sprint is a CDMA and NOT network network - unlocked phones are GSM phones, so will not work with CDMA Sprint.

  Return to phones and get 2 phones in spring instead.

• I bought a package from Adobe, but it does not change (add, delete pages or insert headers)... need to add these applications to my Adobe package?

  I bought the Adobe package in June 2016, but it does not change (add, delete pages or add headers/footers)...how can I increase my package from Adobe to include these applications?)

  is it a question of acrobat?

  If so, exactly what have you bought?  (IE, check your account - Adobe ID )

• I bought a license for Photoshop, but when I run it, it is always considered as an evaluation version.

  Hello

  I just bought a student license with Photoshop and light, but when I run the program. It is always considered

  as a trial version and offer me to activate a license.

  Do you know why?

  Thank you

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought garageband mac App Store, but it cannot update to the latest version

  I bought garageband on the App Store and I can't update to the latest version

  launch the App Store and go on shopping, see if they are available.

• I got a firmware update today for my dnf 1536 MFP, but it cannot locate a device to update.

  I got a firmware update today for my MFP 1536dnf printer but it does not find an updated device even if the device is properly connected to my network and able to print from my computer. I use an Apple iMac Intel with OS 10.6.8. I tried to connect the printer directly to my computer via a USB cable, but the update still can not find a device to update. I buy my machine in November 2011. Is it possible that she already had firmware updated?

  Expensive, sunroof

  If the device does not appear when using the update of the firmware with the printer connected wireless or USB it could be a problem, but the printer may already be aware.

  Of course, we can check the version of the firmware on the printer by looking at the configuration report.

  For the configuration report, press the setup button on the front panel of the printer (it looks like a key) > reports > report config

  Compare the firmware for the number on the HP site for the printer by clicking on the link below.  At present it shows Version 20111215 on the Web site.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=im-86052-5&CC=US&DLC=en&LC=en&os=219&Product=3974279&sw_lang=

• I bought Photoshop elements 14 on a disk from Amazon for £64, but after registering I finally was only given the option of a 30 day free trial button.  Does this mean that after 30 days, I have to pay more money, and that my £64 has not bought my Photosho

  I bought Photoshop elements 14 on a disk from Amazon, but after registration and the download, the only available option button was a free 30 day trial.   Does this mean that my £64 did not buy Photoshop Elements, in which case I was mistaken.  If I can't use it after 30 days I contacted trading standards.

  Please click on answer in this Scam Skype in Community Forums message and enter the Adobe ID for Skype scammers, so they can be disabled

  Using a serial number question...

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• Halo 2 from Amazon product key does not work

  I recently bought Halo 2 from Amazon, was able to install the game in a satisfactory manner by using the product key included in the CD case, but the key was rejected by Games for Windows Live. I asked Amazon for a replacement and had exactly the same problem with a different copy.

  Googling, I discovered that this problem is common and cannot be solved by Microsoft provide me a new key. However, when calling the support line, I was told that Microsoft provide is no longer a hotline for Halo 2, and that I would need to use this Web site. Can an admin here give me a new key?

  It is a peer-to-peer forum composed of users like you. Why told you to use this Web site, no one knows. Nobody here can provide you with a key. If MS provides no support for Halo 2, you're out of luck. Suggest you go back to Amazon, explain your dilemma and ask for a refund.

• What is the problem with the web from amazon

  I tried to order something in the web from amazon, but is there something wrong?

  Nothing does go as far as I can detect.  Why do you believe that there is something wrong?

• I am trying to upgrade my XP to Windows 7. I bought a licensed copy of Windows 7 with SP1 dvd but it's a udf file and I can not load.

  I am trying to upgrade my XP to Windows 7.  I bought a licensed copy of Windows 7 with SP1 dvd but it's a udf file and I can not load.  What should I do?

  Boot you from the DVD first? Or have you tried to open it in Windows Xp?