I bought a subscription to plan photography on May 8 and all I have is a trial membership why and where can I get the NUMBER Sanchez TO activate?

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• Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?

  I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought a new computer running Windows 7 before October 26, where can I get the upgrade window 8 14.95

  I bought a new computer running Windows 7 before October 26, where can I get the upgrade window 8 14.95

  "Windows 8 Upgrade offer - special offer of Windows 8.
    <>http://Windows.Microsoft.com/en-us/Windows/upgrade-offer >

  HTH,
  JW

• I bought the Adobe Creative Suite master collection over the past two years with my old mac. I bought a new mac, can I continue to use the old serial number? If not, where can I get the serial number?

  I bought the Adobe Creative Suite master collection over the past two years with my old mac. I bought a new mac, can I continue to use the old serial number? If not, where can I get the serial number? Where I am, I guess that contact to?

  Yes, your license allows you to have two facilities activated simultaneously, so if you want to you can have both machines busy and active so that there is a backup should it come in handy.  You can also contact Adobe via chat and ask them to reset your activations so that you have one (or two) released for a new installation.

• Old computer is dead, have the disc Lightroom cannot find the serial number, I got when I bought the software.  Where can I get the old one or new to load my software?

  Old computer is dead, have the disc Lightroom cannot find the serial number, I got when I bought the software.  Where can I get the old one or new to load my software?

  Hi Peter,.

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• IM bought an ASUS Zenbook. Where can I get my product key to activate Windows 8?

  I tried to use the phone activation, but he says that the Setup code is not valid. I have no idea how to get my product key.

  Hey Lee,

  Thank you for the update.

  Given that Windows 8 has been pre-installed with ASUS Zenbook, I recommend to contact ASUS Zenbook then will be able to help.

  See the following Microsoft article.

  Why can't I activate Windows? http://Windows.Microsoft.com/en-in/Windows-8/why-activate-Windows

  How to contact a Microsoft Product Activation Center telephone: http://support.microsoft.com/kb/950929

  If you have any other questions or if you need Windows guru, feel free to post your questions and we will be happy to help you.

• I bought a subscription and I can't install the icon on my desktop

  I bought a subscription and I can't install the icon on my desktop

  You cannot move the application on your desktop. You create a symlink or Alias on your desktop that points to the application in the Applications folder.

  Please refer to the manual for your system on how to do it.

• I had to reinstall lightroom 6.0 which now hangs permanently. installed from the DVD I BOUGHT. where can I find the update of lightroom 6.4 NOT CC plans, the standalone version!

  I had to reinstall lightroom 6.0 which now hangs permanently. installed from the DVD I BOUGHT. where can I find the update of lightroom 6.4 NOT CC plans, the standalone version!

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought Adobe Acrobat Standard DC with a new computer and only got the Adobe Reader software.  How can I get the software I purchased?

  I bought Adobe Acrobat Standard DC with a new computer and only got the Adobe Reader software.  How can I get the software I purchased?

  Hi debc6197,

  Download Acrobat Standard DC following the steps in this document KB, download and install Adobe Acrobat DC if it is a subscription (make sure that you are connected using the Adobe ID, in which you have a subscription for Acrobat Standard DC.) or if it is a perpetual license download using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Kind regards
  Nicos

• How and where can I register my recently bought 6 Lightroom?

  How and where can I register my recently bought 6 Lightroom?

  Hi jorgez,

  You must go online to Adobe ID > save your serial key for Lightroom 6 under Plans & products

  Kind regards

  Claes

• I can't find products that i ' v bought and installed on my Pc (Photoshop and Lightroom) on my identification code Adobe where can I find the serial number save?

  I can't find products that i ' v bought and installed on my Pc (Photoshop and Lightroom) on my identification code Adobe where can I find the serial number save?

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Hi, I just bought Photoshop and I don't get the link to install it

  Hi, I just bought Photoshop and I don't get the link to install it

  You bought subscription CC?

  In the affirmative. You can check the link below:

  Download and install Adobe Creative Cloud apps

• I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. How can I fix it?

  I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. Please tell us what should I do to solve this problem.

  Hi Raoul,.

  In addition to the steps above, you also follow instructions on the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  In case you are working on a windows machine and after following the instructions above, you still encounter the same problem, can you please review the instructions below.

  1. Restart the computer in safe mode with network.
     • Immediately after the computer is turned on or restarts (usually after your computer beep), press F8 at 1-second intervals.
     • After that your computer displays hardware information and performs a memory test, the Advanced Boot Options menu appears.
     • Use the arrow keys to select Safe Mode or Safe Mode with network and press ENTER.
  2. Please sign out and sign back for the creative Cloud Desktop Application and verify that the subscription is not trial showing.
     • Connect and disconnect activate Cloud Creative applications
  3. Restart the computer and check the creative Cloud Desktop Application.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  You will probably have to contact the Support from Adobe directly through chat or by phone when they are available.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )