I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. How can I fix it?

I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. Please tell us what should I do to solve this problem.

Hi Raoul,.

In addition to the steps above, you also follow instructions on the link below.

Applications creative Cloud back in test mode after an update until 2015 for CC

In case you are working on a windows machine and after following the instructions above, you still encounter the same problem, can you please review the instructions below.

  1. Restart the computer in safe mode with network.

    • Immediately after the computer is turned on or restarts (usually after your computer beep), press F8 at 1-second intervals.
    • After that your computer displays hardware information and performs a memory test, the Advanced Boot Options menu appears.
    • Use the arrow keys to select Safe Mode or Safe Mode with network and press ENTER.
  2. Please sign out and sign back for the creative Cloud Desktop Application and verify that the subscription is not trial showing.
  3. Restart the computer and check the creative Cloud Desktop Application.

Hope this will solve your problem.

Kind regards

Hervé Khare

Tags: Adobe

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    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
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    Active scripting: allowed
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    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
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    HrOffline: 0x8004FE21
    HrOnline: n/a
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    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
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    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

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    APIC DELL-FX09
    FACP DELL-FX09
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    OSFR DELL-FX09
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    Start scanning system. This process will take time.
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